Please see below if you need to speak to someone about an upcoming reservation or want to learn more about on-site resources available at Snow Valley, Snow Summit, and Bear Mountain.
Contact Patrol for any safety-related issues. If you are on-hill and you do not have access to a phone, inform a lift operator or any uniformed employee of the nature and location of the emergency and a description of any injured persons.

If you are hurt and don't need serious medical attention, visit one of our Patrol offices located at the base and top of our two summer mountains. To speak to patrol, call Snow Valley 909.939.4290 or Snow Summit 909.866.2447.

Please note, Patrol is open year-round at Snow Valley & Snow Summit and during winter only at Bear Mountain.
BBMR mobile app and phone leaning against MTB helmet with gloves
Big Bear Mountain Resort offers free wifi throughout the resort. Connect your wifi to BBMRPublic and accept the terms and conditions.
Girl getting her snowboard repaired
Tuning & Repair Services
Mountain bike services, including brake bleeds, tune-ups, and flat repairs are available in the summer at the rental shop at Snow Valley or the Snow Summit Adventure Academy.

Need to make a quick adjustment to your gear? We offer FREE tool benches with miscellaneous tools for tune-ups. These stations are located near the tuning and repair shop at Snow Valley and near the Slopeside Rental Shop and the top of Chair 1 at Snow Summit.
Bike repair services – including brake bleeds, tuning derailleurs, cable adjustments, and tire replacements – are available at Snow Valley's rental shop and Snow Summit's Adventure Academy during operating hours on a first come, first served basis. All bikes must undergo a free sanitizing wash before being serviced.

Please note, mountain bike services are available during summer only at Snow Valley and Snow Summit.

2024 Price
Tune Up $54
Overhaul $130
Break Bleed $30
Break Adjust $20
Break Lever Bleed $20
Tire Tube Changes $20
Tire Tube Changes Downhill $20
Tubeless Set Up per Wheel $40
Quick Derailleur/Cable Replacement $25
Suspension Setup $30
Snowboarder throwing fresh snow
Lost & Found / Security
Please visit or call our Security offices if you have an emergency or to inquire about any items that may have gone missing during your visit.

Text: Text LOST to 909.378.8783
Call: 909.867.9255

Snow Valley Security is located on the west end of the base area next to the Guest Services on the 2nd floor.

Text LOST to 909.318.2869
Call: 909.366.4944

Snow Summit Security is located on the west end of the base area in the Admin Building, 1st floor.
Blue storage lockers
Daily Locker Rentals
Single-day are available to rent at Snow Valley and Snow Summit and a first-come, first-served basis.

Please note, locker rooms are typically open year-round at Snow Valley and Snow Summit and during winter only at Bear Mountain.
Big Bear Sports building in the snow
Sports Shop
If you forgot something at home, or simply want to treat yourself to some new gear, Big Bear Sports is your one-stop shop for outdoor adventure, featuring the latest gear, as well as BBMR branded apparel, souvenirs, and more. Conveniently located in the base area of Snow Summit.
Snow Valley Base Area Map

Snow Valley Base Area Map in the winter with a key legend
Snow Summit Base Area Map

winter base area map of snow summit ski and snowboard resort
Bear Mountain Base Area Map

winter base area map of bear mountain ski and snowboard resort
Summit Bike Park Base Area Map

Snow Summit Summer Base Area Map
Snow Valley Summer Base Area Map

summer base area map of snow valley summer operations
Mountain Transit banner ad