Please see below if you need to speak to someone about an upcoming reservation or want to learn more about on-site resources available at Bear Mountain and Snow Summit.
Patrol with an avalanche dog in training Patrol with an avalanche dog in training
Emergencies/Patrol

ON-HILL EMERGENCY NUMBER: 909.866.2447

Contact Patrol for any safety-related issues. If you are on-hill and you do not have access to a phone, inform a lift operator or any uniformed employee of the nature and location of the emergency and a description of any injured persons.

If you are hurt and don't need serious medical attention, visit one of our Patrol offices located at the base and top of both mountains. To speak to a Patrol representative, call If you are hurt and don't need serious medical attention, visit one of our patrol offices located at the base and top of both mountains. To speak to patrol, call Snow Summit 909.366.4948 or Bear Mountain 909.939.7181.

Please note, Patrol is open year-round at Snow Summit and during winter only at Bear Mountain.

Cell phone sitting on yellow mittens Cell phone sitting on yellow mittens
Wifi

Big Bear Mountain Resort offers free wifi throughout the resort. Connect your wifi to BBMRPublic and accept the terms and conditions.

Girl getting her snowboard repaired Girl getting her snowboard repaired
Tuning & Repair Services

Big Bear Mountain Resort offers tuning and repair services on-site at both mountains. Ski and snowboard repairs and services are available in the winter at Bear Mountain near the base area rental shop and at Snow Summit near the Patrol office and Slopeside Rental Shop.

Mountain bike services, including brake bleeds, tune-ups, and flat repairs are available in the summer the Snow Summit Adventure Academy, located at the east end of the base area.

Please note, the rental shop and Adventure Academy is open year-round at Snow Summit and during winter only at Bear Mountain.

Need to make a quick adjustment to your gear? We offer FREE tool benches with miscellaneous tools for tune-ups. These stations are located near the Slopeside Rental Shop and the top of Chair 1 at Snow Summit and across from the Guest Services office and at the top of Chair 9 at Bear Mountain.

Get your gear tuned up in no time with our Wintersteiger Sigma SBI machine. This state-of-the-art machine is suited for all types of skis and snowboards: camber, rocker, hybrid, carver, all-mountain, freeride, touring, cross-country, telemark and backcountry.

Our Repair Shops are fully equipped to address any number of tuning or repair needs, from delaminations to fully custom tunes. Below is a list of our most popular tuning services. Please visit a shop for more information on any of our services.

Please note, ski & snowboard services are available during winter only.

Maintenance Price
Base Clean $10
Base Grind (includes Base Clean) $15
Machine Wax $15
Iron Wax $25
Edge De-Tune $10
Machine Edge $20

Tune UpsPrice
Hand Tuned Edges$40
Minor Tune$35
Major Tune$45

ExtrasPrice
Ski Calibration$25
Drill Mount, Calibration$50
System Mount, Calibration$40
Snowboard Binding Adjustment$10
Base/Edge Material$10 per inch
Base/Edge LaborDirect Pricing
Bolts & Washers$1
Binding Ladders$10
Basic Strap$20
Demo Strap$30
Ratchets$10


Pass holders receive 15% off. To redeem this discount, visit us in-person.
Bike repair services – including brake bleeds, tuning derailleurs, cable adjustments, and tire replacements – are available at the Snow Summit Adventure Academy during operating hours on a first come, first served basis. All bikes must undergo a free sanitizing wash before being serviced.

Please note, mountain bike services are available during summer only at Snow Summit.

Service
Price
Tune Up $49
Overhaul $130
Brake Bleed $29
Tire Tube Changes $10
Tire Tube Changes DH $15
Quick Derailleur/Brake Adjust $15
Snowboarder throwing fresh snow Snowboarder throwing fresh snow
Lost & Found / Security

Call or stop by our Security offices in the Bear Mountain and Snow Summit base areas to inquire about any items that may have gone missing during your visit.

SNOW SUMMIT: 909.366.4944
Located in the Main Offices building on the west end of the base area.

BEAR MOUNTAIN: 909.939.7180
Located below the ADA ramp, next to the Patrol office on the east end of the base area.

Please note, the Security office at Snow Summit is open year-round and during winter only at Bear Mountain.

Group of people in a locker room, guy putting on boots Group of people in a locker room, guy putting on boots
Locker Rentals

Single-day and seasonal lockers are available to rent at Bear Mountain and Snow Summit and a first-come, first-served basis.

Please note, locker rooms are typically open year-round at Snow Summit and during winter only at Bear Mountain.

Conveniently located in the base area at Bear Mountain and Snow Summit, save time by storing your gear in a seasonal locker. All lockers are available for seasonal use from November through April*. To purchase a seasonal locker, call 844.GO2.BEAR.

Snow Summit Season Lockers, $369
Bear Mountain Season Lockers, $219


*The number of locker spaces are limited and subject to availability. Seasonal lockers are non-refundable and do not include a minimum season duration guarantee.
Our daily locker rentals are a safe and secure way to store your equipment for the day or overnight. All locker rooms are conveniently located in the Snow Summit and Bear Mountain base areas and monitored 24 hours a day to ensure your gear stays safe.

Locker rentals vary from $10-$15 depending on peak/holiday dates, sizes, and number of days renting. Lockers are not available to purchase/reserve online. Please visit us in-person at the rental shop at Bear Mountain or Snow Summit locker room.

Small (D 16 ¾ “ / H 13 ½ “ / W 12”)
Medium (D 16 ¾ “ / H 17 ¼ “ / W 14”)
Large (D 16 ¾ “ / H 17 ¼ “ / W 15 “)
Ski/Board Equipment Locker (D 17 “ / H 71 “ / W 15 “)
Big Bear Sports building in the snow Big Bear Sports building in the snow
Sports Shop

If you forgot something at home, or simply want to treat yourself to some new gear, Big Bear Sports is your one-stop shop for outdoor adventure, featuring the latest gear, as well as BBMR branded apparel, souvenirs, and more. Conveniently located in the base area of each mountain.

Please note, Big Bear Sports is open year-round at Snow Summit and during winter only at Bear Mountain.

Snow Summit Base Area Map
Bear Mountain Base Area Map
Snow Summit Summer Base Area Map
Mountain Transit