Contact Us
Stay Connected
If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the Reservations & Call Center which is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the Activity Change & Cancellation Policy page.
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Directory
Reservations & Call Center: 844.GO2.BEAR (844.462.2327)
Email us at info@bbmr.com
Human Resources: 909.366.4900
rich-text, responsive-tableDepartment Winter (Nov-Apr) Summer (Jun-Oct) Safety ON-HILL EMERGENCY HOTLINE 909.866.2447
Snow Summit Security 909.366.4944
Bear Mountain Security 909.939.7180
Snow Summit Patrol 909.366.7180
Bear Mountain Patrol 909.939.7181ON-HILL EMERGENCY HOTLINE 909.866.2447
Security 909.366.4944
Patrol 909.366.4948Lost & Found Snow Summit 909.366.4944
Bear Mountain 909.939.7180909.366.4944 Group Sales 909.366.4941
909.366.4942909.366.4941
909.366.4942Lessons & Rentals 844.GO2.BEAR 844.GO2.BEAR Grizzly Ridge Tube Park 844.GO2.BEAR 844.GO2.BEAR Big Bear Sports (Retail) Snow Summit 909.366.4937
Bear Mountain 909.939.7179
Online Store 909.866.0444909.366.4937
Online Store 909.866.0444
In-Town Village Shop 909.366.4980 909.366.4980 Bear Mountain Golf Course 909.585.8002 Media Inquiries 909.366.4927 909.366.4927 Snow Summit
880 Summit Blvd
Big Bear Lake, CA 92315
Open in Google Maps
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43101 Goldmine Drive
Big Bear Lake, CA 92315
Open in Google Maps
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P.O. Box 77
Big Bear Lake, CA 92315 rich-text, responsive-table -
ON-HILL EMERGENCY NUMBER: 909.866.2447
Contact Patrol for any safety-related issues. If you are on-hill and you do not have access to a phone, inform a lift operator or any uniformed employee of the nature and location of the emergency and a description of any injured persons.
If you are hurt and don't need serious medical attention, visit one of our Patrol offices located at the base and top of both mountains. To speak to patrol, call Snow Summit 909.366.4948 or Bear Mountain 909.939.7181.
Please note, Patrol is open year-round at Snow Summit and during winter only at Bear Mountain.
Download the free Big Bear Mountain Resort mobile app for iPhone and Android and tap the medical icon in the upper left corner to contact Patrol. rich-text, responsive-table -
Media Location Scouting
Please complete a media request form for the following:
- Media interviews (in-person or remote)
- Resort photos, logos, media kit, video broll
- Film/photo shoots
- Location scouting/site tours
- Resort sponsorship/advertising opportunities
- In-resort demos and/or off-site activations
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New BBMR Mobile App
Download the latest Big Bear Mountain Resort mobile app for iPhone and Android featuring push notifications, activity tracking, weather, & more.
Available for Apple & Android Devices
Feature Description 
Purchase or reload your lift tickets on the mobile app to save time at the ticket windows with direct-to-lift access. 
Get easy access to the trail maps and stay connected on the mountain. 
Be in the know about current weather and road conditions, and see what trails, lifts and parks are open. 
The dashboard tracks your vertical, altitude, number of runs, top speed and more. 
Check-in to let your friends know you’ve arrived, show off your season totals, and complete challenges. 
Witness the action all over the mountain or spy on what’s going on at both resorts. 
Locate pick up boxes, restrooms, and more. 
Get the latest on activities and events, or use the calendar to help plan your next trip. If you missed a push notification, you can find it here. 
Skip the lines and order your food through the mobile app.
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Sign Up to Get Text Alerts
Big Bear Mountain Resort offers a program that provides snow and mountain biking alerts and event updates straight to your text messages. To receive these alerts, enter your information below. rich-text, responsive-tableSign Up to Get Text AlertsSign up for bike, golf, or snow alerts for specials, trail conditions, and weather.Please select at least one group to join.