Contact Us

Directory

Bear Mountain & Snow Summit Call Center: 844.GO2.BEAR (844.462.2327)
Snow Valley Call Center: 909.867.2751
Email: info@bbmr.com
Human Resources: 909.366.4900
Bear Mountain & Snow Summit Mailing Address: P.O. Box 77, Big Bear Lake, CA 92315
Snow Valley Mailing Address: P.O. Box 2337 Running Springs, CA. 92382

Department	Winter (Nov-Apr)	Summer (Jun-Oct)
Safety	ON-HILL EMERGENCY HOTLINE 909.866.2447 Snow Summit Security 909.366.4944 Bear Mountain Security 909.939.4946 Snow Summit Patrol 909.939.4948 Bear Mountain Patrol 909.939.7181	ON-HILL EMERGENCY HOTLINE 909.866.2447 Security 909.366.4944 Patrol 909.366.4948
Lost & Found	Snow Summit 909.366.4944 Bear Mountain 909.939.7180	909.366.4944
Group Sales	Bear Mountain & Snow Summit 909.366.4941 Bear Mountain & Snow Summit 909.366.4942 Snow Valley 909.867.2751 EXT 169	Snow Summit 909.366.4941 Snow Summit 909.366.4942 Snow Valley 909.867.2751 EXT 169
Lessons & Rentals	844.GO2.BEAR	844.GO2.BEAR
Grizzly Ridge Tube Park	844.GO2.BEAR	844.GO2.BEAR
Big Bear Sports (Retail)	Snow Summit 909.366.4937 Bear Mountain 909.939.7179 Online Store 909.866.0444	909.366.4937 Online Store 909.866.0444
In-Town Village Shop	909.366.4980	909.366.4980
Bear Mountain Golf Course		909.585.8002
Media Inquiries	909.366.4927	909.366.4927

rich-text, responsive-table

ON-HILL EMERGENCY NUMBER: 909.866.2447

Contact Patrol for any safety-related issues. If you are on-hill and you do not have access to a phone, inform a lift operator or any uniformed employee of the nature and location of the emergency and a description of any injured persons.

If you are hurt and don't need serious medical attention, visit one of our Patrol offices located at the base and top of both mountains. To speak to patrol, call Snow Summit 909.366.4948 or Bear Mountain 909.939.7181.

Please note, Patrol is open year-round at Snow Summit and during winter only at Bear Mountain.

Download the free Big Bear Mountain Resort mobile app for iPhone and Android and tap the medical icon in the upper left corner to contact Patrol. rich-text, responsive-table

Media Location Scouting

Please complete a media request form for the following:

• Media interviews (in-person or remote)
• Resort photos, logos, media kit, video broll
• Film/photo shoots
• Location scouting/site tours
• Resort sponsorship/advertising opportunities
• In-resort demos and/or off-site activations

rich-text, responsive-table

New BBMR Mobile App

Download the latest Big Bear Mountain Resort mobile app for iPhone and Android featuring push notifications, activity tracking, weather, & more.

Feature	Description
	Purchase or reload your lift tickets on the mobile app to save time at the ticket windows with direct-to-lift access.
	Get easy access to the trail maps and stay connected on the mountain.
	Be in the know about current weather and road conditions, and see what trails, lifts and parks are open.
	The dashboard tracks your vertical, altitude, number of runs, top speed and more.
	Check-in to let your friends know you’ve arrived, show off your season totals, and complete challenges.
	Witness the action all over the mountain or spy on what’s going on at both resorts.
	Locate pick up boxes, restrooms, and more.
	Get the latest on activities and events, or use the calendar to help plan your next trip. If you missed a push notification, you can find it here.
	Skip the lines and order your food through the mobile app.

rich-text, responsive-table

Sign Up to Get Text Alerts

Big Bear Mountain Resort offers a program that provides snow and mountain biking alerts and event updates straight to your text messages. To receive these alerts, enter your information below. rich-text, responsive-table