Frequently Asked Questions
Get Your Questions Answered with this FAQ Portal
Get answers and details for our most frequently asked questions at Big Bear Mountain Resort. Don't see the answer you're looking for? Contact us directly. Information below subject to change at any time.
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What is Big Bear Mountain Resort?
Big Bear Mountain Resort is Southern California’s year-round home for alpine good times with three mountains – Snow Valley, Snow Summit, and Bear Mountain – offering something for outdoor enthusiasts of all ages and abilities. Our mountains offer skiing/snowboarding and snow tubing in the winter and mountain biking, hiking, and golf in the summer.
Where is it located?
Big Bear Mountain Resort is located in the San Bernardino National Forest – approximately 2 hours from Los Angeles and Orange County, 2.5 hours from San Diego, and 3.5 hours from Las Vegas.
Snow Valley
35100 CA-18
Running Springs, CA 92382
Snow Summit
880 Summit Blvd.
Big Bear Lake, CA 92315
Bear Mountain
43101 Goldmine Drive
Big Bear Lake, CA 92315
Bear Mountain Golf Course
43092 Goldmine Drive
Big Bear Lake, CA 92315
Snow Valley
35100 CA-18
Running Springs, CA 92382
Snow Summit
880 Summit Blvd.
Big Bear Lake, CA 92315
Bear Mountain
43101 Goldmine Drive
Big Bear Lake, CA 92315
Bear Mountain Golf Course
43092 Goldmine Drive
Big Bear Lake, CA 92315
What are the hours of operation?
View our current hours of operation. Hours subject to change based on weather and conditions.
Visit Hours Page
Visit Hours Page
Which mountain should I go to?
Big Bear Mountain Resort prides itself as a pathway towards progression. Check out this First Timers Guide to Skiing and Snowboarding to see which mountain offers what you're looking for or compare mountain stats on the Our Mountains page.
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About Summer Operations rich-text, responsive-table
Does Big Bear Mountain Resort operate in the summer?
YES – Big Bear Mountain Resort offers a full slate of family-friendly activities in the summer, including mountain biking, hiking, golf, and Basecamp activities for adventurers of all ages.Bike Parks
Snow Valley and Summit Bike Park features Southern California’s premier lift-served, gravity-fed bike parks, with trails and terrain for riders of all ages and ability levels. Purchase bike park lift tickets online in advance to unlock the lowest prices compared to day-of and window rate. Lift tickets give you and your bike access to enjoy downhill runs across two bike parks, plus over 60 miles of cross-country trails San Bernardino National Forest. Learn about our trails on the trails overview page.Bear Mountain Golf Course
Whether you’re a scratch golfer, new to the game, or somewhere in between Bear Mountain Golf Course offers a unique experience for players of all skill levels. Enjoy the benefits of playing at 7,000 feet with the sun-splashed San Bernardino Mountains as your backdrop. Bear Mountain Golf Course offers a true alpine setting with Ponderosa pines, mountaintop vistas, and a pastoral 9-hole, par 35-course layout.Scenic Sky Chair
Take a ride on the Scenic Sky Chair to enjoy panoramic views of the San Bernardino National Forest on a mile-long ascent before arriving at the top of Snow Valley (elevation 7,841 feet) or Snow Summit (elevation 8,200 feet). All Scenic Sky Chair lift tickets are valid for one (1) round-trip ride. Get up to 2 free child lift tickets (ages 12 & under) per paying adult.Summer Activities
Big Bear Mountain Resort also offers several base area activities that are perfect for little explorers and thrill-seekers alike, including a 30-foot Climbing Wall, Euro Bungee Trampoline, Kids Full Throttle Course, and Zip Line. All activities are located in the Snow Summit Basecamp area, next to the Adventure Academy on the west end of the base area.Bike Park Season Passes rich-text, responsive-tableWhat is a Bike Park Season Pass?
Similar to a winter season pass, bike park season passes provide guests with designated lift and resort access for mountain biking during the summer season without having to purchase lift tickets each time. All BBMR bike park passes also include in-resort perks and additional benefits with no blackout dates, subject to change. Bike park season passes are only available for a limited time. Purchase before they go off sale.How much does a Bike Park season pass cost?
Pass prices range from $109-$399 and availability is subject to change without notice.Are Bike Park season passes limited?
Bike park season pass quantities are not limited, but they are only available to purchase for a limited time. These passes went offline on July 5, 2024 at 11:59PM pdt.Are Bike Park season passes refundable?
NO - Bike park season pass purchases are non-refundable and do not include a minimum season duration guarantee.Are there any discounts on Bike Park season passes?
NO – BBMR does not currently offer any bike park season pass discounts.Mountain Biking Lift Tickets rich-text, responsive-tableHow do I purchase lift tickets?
Lift tickets are available for purchase online, at the Snow Valley and Snow Summit ticket windows, by calling 844.GO2.BEAR, or by visiting the BBMR Village Shop Station, located in the Big Bear Visitors Center (40824 Big Bear Blvd, #B, Big Bear Lake, 92315).Benefits reloading a lift ticket
Save time and get on the hill quicker by skipping the pickup boxes or ticket windows and add more days to your lift ticket card online. Simply add your card ID number and any future dates you plan to shred. Be sure to keep your lift ticket.Are there discounts for healthcare workers?
No.What is a Lunch Add On?
Guests can bundle a Bike Park lift ticket with lunch for an additional $19, which includes any menu item at Snow Valley's Hideaway Grill or Snow Summit's Skyline Taphouse, plus a fountain drink.
Start by purchasing a lift ticket online, then head to the Snow Summit or Snow Valley ticket window and ask to apply the lunch add-on deal.Can I transfer my ticket to another person?
All lift tickets and Activity Change Vouchers are date-specific, non-transferable, non-refundable, and may not be duplicated. Individuals found in violation of these policies will have their lift access revoked any may be subject to additional criminal charges.Are there any lift ticket discounts for kids?
YES – Kids, ages 4 and under, receive free Bike Park lift tickets.Are there any lift ticket discounts for seniors?
YES – Seniors ages 80+ receive free Bike Park lift tickets (limit, 1 ticket per guest, per day). Lift tickets must be picked up at the Snow Valley or Snow Summit ticket windows prior to boarding the lift.Are there any birthday lift ticket discounts?
YES - Guests can receive a Bike Park lift ticket on their legal birthday*. To redeem, guests must present a valid ID at the Snow Valley or Snow Summit ticket windows on their legal date of birth to receive their complimentary lift ticket.
*Offer valid only on legal date of birth. Lift ticket is non-transferable, not for resale, and cannot be combined with any other offer or promotion.Are there any military lift ticket discounts?
YES - Active and retired* military personnel and their dependents receive discounts. Valid agency issued ID required.
Redeem Online
- 25% off Bike Park lift tickets
- 25% off Scenic Sky Chair lift tickets
- 25% off Basecamp Activities
- 25% off Adventure Day Pass
- 15% off bike rentals
- 20% off green fees at golf course
*Military retiree is an individual that has worked for the military for at least 20 years.Activities Lift Tickets rich-text, responsive-tableHow do I purchase lift tickets?
Lift tickets are available for purchase online, at the Snow Summit ticket windows, by calling 844.GO2.BEAR, or by visiting the BBMR Village Shop Station, located in the Big Bear Visitors Center (40824 Big Bear Blvd, #B, Big Bear Lake, 92315).What is a Lunch Add On?
A Lift + Lunch Package bundles a Scenic Sky Chair or Bike Park lift ticket with a $20 meal voucher valid at Hideaway Grill (located in the base area) at Snow Valley or Skyline Taphouse (located at the top of chair 1) at Snow Summit.How much do child Sky Chair tickets cost if I have more than 2 kids?
Additional child Sky Chair tickets may be purchased for $12 each. Tickets include one (1) round-trip ride on the Scenic Sky Chair (Chair 1), with access to the top of the mountain.
Additional child tickets must be purchased at the Snow Valley or Snow Summit ticket windows prior to boarding the lift.Are there any birthday lift ticket discounts?
YES - Guests can receive a FREE Scenic Sky Chair or Bike Park lift ticket on their legal birthday*. To redeem, guests must present a valid ID at the Snow Valley or Snow Summit ticket windows on their legal date of birth to receive their complimentary lift ticket.
*Offer valid only on legal date of birth. Lift ticket is non-transferable, not for resale, and cannot be combined with any other offer or promotion.Are there any military lift ticket discounts?
YES - Active and retired* military personnel and their dependents receive discounts. Valid agency issued ID required.
Redeem Online
- 25% off Bike Park lift tickets
- 25% off Scenic Sky Chair lift tickets
- 25% off Basecamp Activities
- 25% off Adventure Day Pass
- 15% off bike rentals
- 20% off green fees at golf course
*Military retiree is an individual that has worked for the military for at least 20 years.Summer Tubing rich-text, responsive-tableIs the Grizzly Ridge Tube Park open in the summer?
YES – The Grizzly Ridge Tube Park is available in the summer, utilizing synthetic tubing lanes to ensure safe and consistent conditions for guests.Where is the Grizzly Ridge Tube Park located?
The Grizzly Ridge Tube Park is located at Snow Summit, between chairs 1 and 8. Tube park tickets must be purchased at the Snow Summit Adventure Academy prior to riding with free parking available on a first come, first served basis.How do I purchase Tube Park tickets?
Tube Park tickets are available for purchase online or at the Snow Summit ticket windows during operating hours.Does the Tube Park have any restrictions?
Children must be at least 36" tall and weigh 40 lbs. or more to ride alone. Maximum weight capacity per tube is 250 lbs. Additional restrictions may apply.Does BBMR offer and Tube park group discounts?
YES - Groups of 15 or more may qualify for discounted rates on Tube Park tickets. Please contact the BBMR Sales Department for more information.Golf rich-text, responsive-tableWhere is Bear Mountain Golf Course located?
Bear Mountain Golf Course is located across from the Bear Mountain base area.
43092 Goldmine Dr.
Big Bear Lake, CA 92315How many holes does Bear Mountain Golf Course have?
Bear Mountain Golf Course is a 9-hole course (par 35).Does Bear Mountain Golf Course have season passes?
YES – Bear Mountain Golf Course has several season pass options. Purchase a golf pass online.Does Bear Mountain Golf Course have a driving range?
YES - Bear Mountain Golf Course has a 300-yard driving range, chipping and bunker zone, and putting area.Are there any birthday golf discounts
YES - Guests receive a FREE 9-hole round of golf on their birthday*.
To redeem, guests must present a valid ID at the Bear Mountain Pro Shop on their legal date of birth to receive a free round of golf.
*Offer valid only on legal date of birth. Golf round discount is non-transferable, not for resale, and cannot be combined with any other offer or promotion.Does Bear Mountain Golf Course offer any military golf discounts?
YES - Active military and their families* get 20% off green fees at Bear Mountain Golf Course.
*Valid ID required.Bike Rental Equipment rich-text, responsive-tableWhat types bike rentals are offered?
Snow Valley and Snow Summit offers downhill, cross-country*, eBike**, and freeride mountain bike rentals for all ability levels, ages 3 and up. Reserve your rental equipment in advance to ensure availability.
*Available at Snow Summit only.
**Available at Snow Summit only. eBikes inventory are limited and may be reserve at the Snow Summit ticket window only on a first come, first serve basis.Does BBMR offer helmet and protective equipment rentals?
YES - Helmets and protective equipment are available for rent at all in-resort rental shops, with select models available for purchase at Big Bear Sports, located in the base area.
NOTE: Helmets are required for all children, ages 12 and under, enrolled in lessons.Does BBMR offer clothing rentals?
NO - we do not offer clothing rentals, but Big Bear Sports does carry a wide selection of the latest outerwear, accessories, and branded apparel.Can rental equipment be exchanged?
YES - Guests may exchange or upgrade rental equipment on the day of their rental reservation, subject to availability and any costs associated with the exchange or upgrade.How long does the rental check-out process take?
Processing times vary based on guest volume, staffing, and equipment availability. We recommend allowing at least 1 hour (60 min.) to pick up your bike/equipment. Please allow additional time for weekends and holidays or if you have a lesson scheduled.Can I pick up my bike rental the day before my reservation?
NO – All bike rentals must be picked up on the day of your reservation – no exceptions.Can I return my bike rental equipment early?
YES - Guests may return their rental bike and/or equipment at any time during the duration of their reservation.When do I have to return my rental bike and/or equipment?
All bike and/or equipment rentals must be returned by the end of lift operations – aka when the chairlifts stop turning – on the last day of your rental reservation.What do I do with my rental bike and/or equipment if I have a multi-day reservation?
All Big Bear Mountain Resort rental shops provide complimentary overnight gear check for multi-day rentals. Please note, space is limited and available on a first come, first served basis.Mountain Bike Lessons rich-text, responsive-tableDo I have to book bike lessons in advance?
Advance reservations are not required, but highly recommended to ensure lesson and instructor availability. Call 844.GO2.BEAR to book in advance.
NOTE: A valid lift ticket or season pass is required for all lessons. Lessons do not include lift tickets or season passes.When should I arrive for my bike lesson?
We recommend arriving at least 1 hour (60 min.) prior to your scheduled lesson time to ensure enough time to park, check in, and pick up your lift tickets and/or rental equipment.What type of bike lesson should I take?
BBMR offers group and private lessons for ages 6 and older that are tailored to your skill set.
BEGINNER: If you have never been mountain biking before, never been on a chairlift, or need assistance with shifting and/or braking.
INTERMEDIATE: If you can comfortably ride the chairlift and navigate most beginner and low intermediate trails.
ADVANCED/EXPERT: If you are confident riding on all terrain, including steep and challenging features.Where do I check in for bike lessons?
All bike lessons meet at the Snow Summit Adventure Academy, located on the east end of the base area.Does BBMR offer bike lessons for kids?
YES – Group and private bike lessons are available for kids, ages 6 and older. Children must be potty trained prior to taking a lesson.What clothing should I wear for my bike lesson?
Weather conditions and temperatures can vary dramatically at higher altitudes. We highly recommend bringing multiple layers, including a moisture-wicking base layer, an insulating middle layer, and water-resistant outer layer to protect you from the elements.How do I avoid altitude sickness during my visit?
Some people may experience dizziness, nausea, and general fatigue at higher altitudes due to lower barometric pressure and oxygen levels. To avoid these symptoms, remember to drink plenty of water before, during, and after your visit, limit your caffeine and alcohol intake, and pace yourself during your visit.
The effects of sun exposure are also amplified at higher altitudes. Guests should use sunscreen with at least 30 SPF on any exposed areas and reapply regularly throughout the day.
If you experience symptoms of altitude sickness, find a shaded area to rest and hydrate. If your condition does not improve, contact the Patrol department for further assistance and treatment.Hiking rich-text, responsive-tableDo I have to purchase a lift ticket to go hiking at BBMR?
NO - Lift tickets are not required to access the in-resort hiking trails at Snow Valley or Snow Summit. Lift tickets are required for uphill and/or downhill access on the Scenic Sky Chair. More information on the hiking page.
Please note: the hiking trail at Snow Valley can only be accessed by riding the Scenic Sky Chair up.Are dogs allowed on the hiking trails at BBMR?
YES - Dogs are allowed in the Snow Summit base area and on in-resort hiking trails, but must be on a leash at all times. Guests are responsible for cleaning up after and any injury/damage caused by their dog(s). Dogs are not permitted on chairlifts.
Dog are not allowed on the Snow Valley hiking trails.Are there water stations located on the trails?
Water stations are not available on the trails at Snow Valley or Snow Summit. You can fill up your water bottles at Snow Summit at the base area or at the top at Skyline Taphouse*.
*Only available during operating hours.
Are restrooms available on the hiking trails?
NO - Restrooms are located in the Snow Summit base area and the top of Chair 1 at Skyline Taphouse*. Restrooms are not available on the Snow Valley hikes, only in the base area*.
*Only available during operating hours.What is the summer weather like in Big Bear?
Summer temps in Big Bear are typically much cooler than many other places in Southern California, with an average range of 70° – 82°F.
Check current weather conditions.What’s the best time of the day to go hiking in Big Bear?
We recommend starting before 10AM to avoid warmer temps and higher UV levels.Does BBMR offer guided hiking tours?
NO - Big Bear Mountain Resort does not offer guided hiking tours at this time. -
About Snowfall in Big Bear rich-text, responsive-table
What is the average snowfall at BBMR?
At Snow Valley (peak 7,841 feet), the annual seasonal snowfall is around 150 inches per operating season. At Snow Summit (peak 8,200 feet) and Bear Mountain (peak 8,805 feet), the annual seasonal snowfall is around 100 inches at each resort per operating season.
All three resorts offer the best snow conditions, longest season, and most rideable terrain in Southern California. Winter months at Big Bear Mountain Resort - which includes all three resorts - are from November to April. Subject to change at any time based on weather and conditions.
Season Open/Close Total Days Snowfall 23/24 SV: 12/9/23-4/14/24
SS: 11/26/23-4/21/24
BM: 11/25/24-4/14/24SV: 128
SS: 148
BM: 142SV: 201"
SS: 175"
BM: 175"22/23 11/12/22-4/30/23 169 243" 22/23 11/12/22-4/30/23 169 243" 21/22 12/2/21-4/16/22 136 69" 20/21 11/18/20-4/11/21 145 139" 19/20 11/28/19-3/14/20 108 168" 18/19 11/16/18-4/20/19 156 152" 17/18 12/8/17-4/7/18 121 39" 16/17 11/25/16-4/9/17 136 162" 15/16 11/13/15-4/10/16 150 99"
For more mountain stats, visit the Mountain Report or Historical Snowfall page.How does BBMR have the best snow and most dependable snow conditions in SoCal
Big Bear Mountain Resort is renowned for having the best snow and most dependable snow conditions in Southern California thanks to our extensive snowmaking capabilities, which benefit guests by providing more reliable skiing/riding conditions as well as enhancing the snow throughout the season. View the Snowmaking page for additional information.Are tire chains required to visit BBMR in the winter?
Weather and road conditions in the mountains can vary greatly throughout the year. Tire chains may be required during winter months (November-April).
View Real-Time Road Conditions
Learn More About Snow ChainsHow does Big Bear Mountain Resort operate in seasons with little or no natural snowfall?
Big Bear Mountain Resort have extensive snowmaking systems that allow each mountain to operate when natural snowfall is less than optimal. Our snowmaking capabilities benefit guests by providing more reliable snow conditions throughout the season. View the Snowmaking page for additional information.About the Pass rich-text, responsive-tableWhat is a ski and snowboard season pass?
Season passes are different from single- or multi-day lift tickets because they give the owner (pass holder) access to a resort for the duration of the season. Most season passes include a defined level of resort access and/or pass holder benefits that are unavailable to guests that only purchase lift tickets. To accommodate guests of all ages and abilities, the following season passes are valid at Big Bear Mountain Resort:
- BBMR Anytime Pass (winter access to Snow Valley, Snow Summit, and Bear Mountain with no blackout dates)
- BBMR Midweek Pass (Monday-Friday winter access to Snow Valley, Snow Summit, and Bear Mountainwith limited blackout dates)
- Snow Valley Anytime Pass (winter access to Snow Valley only with no blackout dates)
- Ikon Pass (access to 50+ destinations worldwide with no blackout dates)
- Ikon Base Pass (access to 40+ destinations worldwide with no blackout dates at Snow Valley, Snow Summit, and Bear Mountain)
- Ikon Sessions Pass (4, 3, or 2-day customizable pass with access to Snow Valley, Snow Summit, and Bear Mountain with limited blackouts)
All season passes listed above include night session access on select dates.What is an Ikon Pass?
The Ikon Pass offers the opportunity to traverse unique terrain, join a like-minded community, and experience the most iconic mountains with access to over 50 destinations worldwide. For pricing and more information, visit the Ikon Pass page.PURCHASING a Season Pass rich-text, responsive-tableWhen did 24/25 season passes go on sale?
24/25 BBMR Anytime, BBMR Midweek, and Snow Valley Only season passes went on sale for the lowest prices of the year on March 7, 2024.When is the last day I can buy a 24/25 season pass?
All season passes will go offline some time in December. After that, you can only purchase single-day lift tickets.Why do I have to pay $29 for a Child 4 & Under or Senior or 80+ pass?
Please note that this offer is not available until 24/25 winter opening day, which is some time in November or December.
A $29 processing fee is required for Child 4 & Under and Senior 80+ passes. Please visit the ticket windows during operating hours with proof of age (birth certificate or passport) to purchase a Child 4 & Under or Senior 80+ pass. Guests may also request free lift tickets for children 4 & under or seniors 80+, but must provide proof of age each time.
Whether you're looking to ski/snowboard Snow Valley only or want all 3 SoCal mountains on one pass, please note that all Child 4 & Under and Senior 80+ passes will be printed as a BBMR Anytime Pass.
Are all debit and credit cards accepted?
Season pass purchases can only be made by debit* or credit card. Visa, Mastercard, Discover, and American Express are accepted. International credit cards are accepted for online purchases. If you are having difficulties using an international credit card online, please call 844.GO2.BEAR to speak with a customer service representative. Cash is not accepted as a form of payment.
*Visa or Mastercard logo must be visible on the card.Can I buy season passes for multiple people now and assign names to them later?
NO - All passes must have a name assigned to them at the time of purchase. Once passes are purchased, they cannot be refunded or transferred to another person or season.Can I use gift cards, resort credit, or pass cash to buy a BBMR season pass?
Season passes may only be purchased with a major credit card.Does Big Bear Mountain Resort offer payment plans for season passes?
YES - Big Bear Mountain Resort has partnered with Affirm to offer a third-party payment plan option that allows you to buy your season pass now and pay over time. Just add a Big Bear Mountain Resort pass to your cart, proceed to check out, then select Affirm as your payment option. You will be directed to Affirm for the application process, payment plan selection, and final purchase. If you have specific questions about Affirm, please contact Affirm.com/help.
Subject to eligibility. Payment options through Affirm are provided by these lending partners: affirm.com/lenders.How do I cancel a season pass purchase?
Season pass purchases cannot be cancelled, refunded, or transferred.What happens if I lose my pass?
Bring a valid photo ID to the Bear Mountain or Snow Summit ticket windows or Snow Valley guest services office during business hours to receive a replacement pass. A processing fee of $5 will be applied.What happens after I purchase my season pass?
You should receive a confirmation email detailing your season pass purchase shortly after completing the check-out process. If you do not receive a confirmation email, please check your Junk/Spam/Promotions folder and/or credit card statement to confirm the transaction was processed. If the transaction is processed but you have still not received a confirmation email, please contact info@ikonpass.com to receive instructions on how to upload your photo, sign a release of liability (if it was not completed at the time of sale), and update your customer profile.
Every person in your Pass family must have a photo, a release of liability, and a valid mailing address in order to receive their season pass. New season passes will be mailed prior to the start of the 24/25 winter season. For more information on how to receive your pass, read the "When will I receive my Big Bear Mountain Resort season pass?" tab below.What type of photo is required for my season pass?
Please upload a headshot without a mask/face covering, ski/snowboard goggles, glasses, a hat or helmet. The file size should be less than 5MB and should be cropped so that you are the only person in the photo. Photos that are of poor quality, do not clearly depict the pass holder, or fail to meet the specifications listed above will be rejected and require a new photo be uploaded.How do I upload a photo?
If photo(s) for all pass holders on your account were not uploaded at time of purchase, instructions will be sent via email to the primary pass account holder.Pass holder Deferral Credits rich-text, responsive-tableHow do I redeem my deferral credit?
Just log into your account, add your new pass to cart, and redeem.Are deferral credits transferable?
NO - Deferral credits are non-transferable, non-refundable, and may not be exchanged/refunded for cash. Individuals found in violation of these policies will have their lift access revoked and may be subject to additional criminal charges.Receiving, Using, or Upgrading Your Pass rich-text, responsive-tableWhen will I receive my Big Bear Mountain Resort season pass?
All pass holders - new and renew - will need a new pass card for the 24/25 season. Pick up at the ticket windows during hours of operation.
See below for an estimated timeline:
- Now to September 29 - pick up season passes at a Snow Valley or Snow Summit ticket window during operating hours.
- September 30 to November 15 - season passes will be mailed.
When does the 24/25 winter season begin at Big Bear Mountain Resort?
Opening dates for the 24/25 winter season have not been announced, but typically fall between mid-November and early December. Please check back in the fall for hours, pricing, and more for Snow Valley, Snow Summit, and Bear Mountain.Can I upgrade my season pass?
YES - Big Bear Mountain Resort season passes can be upgraded at any time - just pay the difference in pass prices. Whether you’re looking to upgrade a Snow Valley Anytime Pass to a BBMR Anytime pass or want access to even more mountains with an Ikon Pass or Ikon Base Pass, just call 844.GO2.BEAR or stop by the ticket windows during operating hours.What if I forget my pass?
Pass holders may receive a replacement pass for a small fee. Visit the ticket windows during operating hours for more info.When can I start using my pass holder benefits?
All pass holder benefits, except Friends & Family tickets, are available immediately after purchasing your pass. Friends and Family lift tickets are valid at the start of the 24/25 winter season.Pass Preserver rich-text, responsive-tableWhat is Pass Preserver?
Pass Preserver covers unforeseen circumstances that may prohibit a pass holder from using their pass. Big Bear Mountain Resort now offers 2 pass insurance options through Spot, including Injury Insurance and Pass Protection.
Please note, season lengths may vary annually and are subject to change based on weather conditions, guest wellbeing, and other extenuating circumstances. Season pass purchases do not include a minimum season duration guarantee. Big Bear Mountain Resort highly recommends adding Pass Preserver to all season pass purchases to insure against unforeseen circumstances that may arise. For more information about season lengths, pass options, and/or adding Pass Preserver to your pass purchase please call 844.GO2.BEAR.
Pass Preserver may be added at the time of purchase.What company is the Pass Preserver administered by?
Spot Insurance Inc. is a licensed agent/broker offering accidental death and disability insurance policies and travel insurance. Our National Producer Number (NPN) is 18724703. For additional license information, contact legal@getspot.com (C) 2022 Spot Insurance Inc. All rights reserved. 500 W 2nd St. #1900, Austin, TX 78701
More info on SpotDoes Pass Preserver cover any pre-existing medical conditions?
NO - You must be medically able to ski/ride when you purchase Pass Preserver. Pre-existing conditions cannot serve as a basis for claim event.Lift Tickets rich-text, responsive-tableDo I need a lift ticket?
Lift tickets are required for skiing and snowboarding and special events. If you are a beginner, you will need to purchase a lift ticket to have access to any terrain, even if your skill level does not require use of chairlifts.
How much is a lift ticket?
Lift ticket prices vary depending on ticket type, date(s), and guest age. Please note that prices subject to change any time.Are there any lift ticket discounts for purchasing in advance?
To get the best rates, purchase in advance online for the lowest prices compared to window rates and to guarantee resort access.Can lift tickets sell out?
YES - If there is not enough terrain open, we will cut day lift ticket sales. If this happens, Second Session Lift Tickets will be available for purchase (valid NOON-6PM) as well as free Birthday Lift Tickets deals will still get access.
NEW THIS SEASON: Pass Holder Friends & Family Lift Tickets must redeem their discount online at least 24 hours in advance. Military discounts will NOT be honored on days when day lift tickets sell out. Purchase your lift tickets in advance to guarantee resort access.What do lift tickets include?
A lift ticket includes access for skiing and snowboarding at Big Bear Mountain Resort. A lift ticket does not include tubing, equipment rentals, or lessons.Can I transfer my lift ticket to another person?
All lift tickets and Activity Change Vouchers are date-specific, non-transferable, non-refundable, and may not be duplicated. Individuals found in violation of these policies will have their lift access revoked and may be subject to additional criminal charges.
Are there discounts for healthcare workers?
Big Bear Mountain Resort offers lift ticket discounts to First Responders (see eligibility list) on select dates and active and retired military all season long. Ikon Pass offers a Nurse season pass rate.Benefits reloading a lift ticket
Save time and get on the slopes quicker by skipping the pickup boxes or ticket windows and add more days to your lift ticket card online. Simply add your card ID number and any future dates you plan to shred. Be sure to keep your lift ticket after your day on the hill.Can I purchase a Scenic Sky Chair lift ticket in the winter?
NO - Big Bear Mountain Resort does not offer Scenic Sky Chair lift tickets during winter operations. All lift tickets in the winter are one way. All guests must be in proper snowboarding or skiing apparel and gear in order to load onto the chairlifts during the months of November thru April.Snow Tubing rich-text, responsive-tableWhere are the Tube Parks located?
Snow Valley's tube park is conveniently situated between Chairs 12 and 13, while Snow Summit's tube park is positioned between Chairs 1 and 8.
Please note that tube park tickets need to be procured in advance before riding. You can purchase them online or at any ticket window during operating hours.
For reference, here are the addresses:- Snow Valley: 35100 CA-18, Running Springs, CA 92382
- Snow Summit: 880 Summit Blvd, Big Bear Lake, CA 92315
Kindly be aware that tubing is not available at Bear Mountain.How many lanes do the Tube Parks have?
Snow Valley boasts 6 tubing lanes, while Snow Summit offers 3 tubing lanes. Each lane is meticulously groomed every day, and a convenient moving carpet is in place to effortlessly transport guests to the hilltop.
Additionally, at Snow Valley, a designated area is available for Snow Play, providing a reserved space for enjoyable wintertime activities.Do the Tube Parks have an age limit?
NO - There is not age limited. However, riders must be at least 42" tall and a minimum of 40 lb. Any guest that does not meet the minimum requirements may not participate. Maximum weight to ride is 270 lb.Can I use my own tube or sled?
NO - Guests must use the snow tubes provided by staff. Guests may not use personal tubes or sleds on Big Bear Mountain Resort property at any time.Are helmets required to ride the Tube Park?
Helmets are not required, but are available to rent for $10 per person (all ages).What type of clothing should I wear?
Weather conditions and temperatures can vary at higher altitudes, therefore we recommend wearing multiple layers, including a moisture-wicking base layer, an insulating middle layer, and water-resistant outer layer to protect you from the elements.Do children need a parent to ride the Tube Park?
Riders must be at least 42" tall and a minimum of 40 lb. Any guest that does not meet the minimum requirements may not participate. Maximum weight to ride is 270 lb. One person per tube. Helmets are not required, but are available to rent for $10 per person (all ages). Helmets can be added to your reservations in-person only.
All Tube Park guests must sign a liability release prior to riding. Guests under the age of 18 must have a parent or guardian sign a release on their behalf.Snow Play Area
The Snow Play Area at Snow Valley Ski Resort offers a captivating and lively space where the magic of winter comes to life in all its splendor. This dedicated zone is a haven for those seeking to embrace the joys of snow without strapping on skis or a snowboard. Nestled amidst the pristine snow-covered landscape, the Snow Play Area is a haven for both the young and the young at heart. It's a space designed for unadulterated fun and imagination, where visitors can engage in a variety of delightful snow-centric activities.
The Snow Play area is included with snow tubing tickets or a separate snow play area only ticket is available.Ski & Snowboard Rentals rich-text, responsive-tableSnowboard Gear Tutorial Video
Using Snowboard Bindings
Ski Gear Tutorial Video
Instructional Video
Ski Boot Fitting
What is the difference between beginner and standard equipment rentals?
Beginner equipment rentals are from previous seasons such as the 22/23 and 23/24 winter seasons. Standard equipment rentals are from this 24/25 season.What boot sizes are offered?
Child sizes: 7-13
Youth sizes: 1-6
Adult sizes: 5-16
What ski/snowboard brands are offered?
Snow Valley
Standard snowboard rental is Burton
Standard ski rental is Head
Demo ski rentals include Head
Demo snowboards include Burton and Arbor
Snow Summit
Standard snowboard rental is Burton
Standard ski rental is Head
Demo ski rentals includes Head, Rossignol, K2, Salomon, Nordica, and Atomic
Demo snowboards include Burton and Arbor
Bear Mountain
Standard snowboard rental is Burton
Standard ski rental is Head
Demo ski rentals includes Head, Rossignol, K2, Salomon, Nordica, and Atomic
Demo snowboards includes Burton, Arbor, Bataleon, and MervinCan rental equipment be exchanged or upgraded?
YES - If you decide snowboarding is not for you and want to swap to skis or vise versa for free, just let us know. Guests that want to upgrade their rental type (i.e. Beginner rental to a Demo rental) they may do so with additional costs associated with the upgrade.What do I do with my equipment if I have a multi-day rental?
Overnight lockers are available for rent in the locker rooms on a first come, first served basis. Space is limited.How long does it take to pick up rental equipment?
Processing times vary based on guest volume, staffing, and equipment availability, therefore we recommend allowing at least 1 hour to pick up your equipment. Allow additional time for weekends and holidays or if you have a lesson scheduled.Ski & Snowboard Lessons rich-text, responsive-tableWhy should I take a lesson?
Embark on an exciting snow adventure at Big Bear Mountain Resort with our specially designed ski lessons for all ages. Whether you're taking your very first steps on the slopes or looking to sharpen their skiing skills, our expert instructors are here to make their experience unforgettable.
In our ski and snowboard lessons at Snow Valley, Snow Summit, or Bear Mountain, you will:
Learn the Basics: Our patient instructors will teach you the fundamentals of skiing or snowboarding, from how to put on their gear to maintaining balance.
Boost Confidence: We focus on nurturing your self-assurance, ensuring you feel comfortable and secure as you glide down the slopes.
Safety First: Safety is paramount. We provide essential knowledge about snow safety and equip you with the skills to navigate the mountain responsibly.
Have Fun: We believe in learning through play and fun! You will enjoy every moment on the snow while making new friends in the lessons.
Skill Development: For those who already have some experience, our lessons will help you fine-tune your techniques and conquer more challenging terrains.
Join us this winter for an incredible skiing journey that combines learning, adventure, and the joy of winter sports.Do I need a lift ticket?
A season pass or lift ticket to access any terrain, even if your skill level does not require use of chairlifts.Why do you offer a lesson only product if I need a lift ticket
Big Bear Mountain Resort does not automatically include a Lift Ticket with every Lesson because there are guests taking a lesson that may already have a Season Pass, Military vouchers, etc.Can my kids be together in a group lesson?
Children in the same age range, ability level, and equipment type may be enrolled in the same group lesson, subject to availability. No exceptions. If you would like your children to be enrolled in the same class but do not meet these requirements, please consider booking a private lesson.Is a helmet required for lessons?
Children (ages 5-12) enrolled in lessons must wear a helmet. Helmets are not required for adults, (ages 13+) enrolled in lessons, but are highly recommended.What are the age ranges for lessons?
Group lessons are available for Explorers (ages 5-7), Adventurers (ages 8-12), and adults (ages 13+). Private lessons are available for ages 4+, provided they know how to use the restroom on their own and no longer require diapers.What is the class size of a group lesson?
Group lesson sizes vary, depending on demand and availability. Adult group lessons typically do not exceed 10 students. Subject to change based on staffing and holiday peak dates. Child group lessons are typically smaller.Should I book my lesson in advance or when I arrive?
To ensure lesson type and instructor availability, we highly recommend booking lessons in advance. Guests may purchase lessons upon arrival, but risk having their lesson type or time slot being sold out.
All lesson purchases made online are required to be made at least 2 days in advance for processing.When should I arrive for my lesson?
We recommend arriving at Bear Mountain or Snow Summit at least 1.5 hours (90 minutes) prior to your scheduled lesson time to ensure you have enough time to check-in, pick up your lift tickets and/or rental equipment, gear up, and walk to the designated meeting location. Please note that the recommended arrival time does not include parking and shuttling to the resort.
Check InWhat level of lessons are offered?
We will conduct a brief on-site assessment and place you in the appropriate group class based on your age, ability, and type of equipment (ski vs snowboard).
BEGINNER: If you have never skied/snowboarded before, never been on a chairlift, or cannot stop or turn.
INTERMEDIATE: If you can turn, stop, ride the chairlift, and navigate most beginner and low intermediate runs.
ADVANCED: If you are confident skiing/snowboarding on all terrain, including steep and challenging features.
Are kids ski/snowboard lessons offered?
YES - Big Bear Mountain Resort offers multiple lesson options for kids, ages 5-12.
Group Lessons
Kids group lessons are available for Explorers (5-7 years old) and Adventurers (8-12 years old). Lesson categories and curriculum are based on your age, ability and type of equipment (ski vs snowboard).
Private Lessons
Children must be at least 4 years old and potty trained to be enrolled in a private lesson (no diapers). No more than 2 (two) 4 year olds in a private lesson.What type of clothing & protection should I wear when skiing/snowboarding?
Weather conditions and temperatures can vary at higher altitudes, therefore we recommend wearing multiple layers, including a moisture-wicking base layer, an insulating middle layer, and water-resistant outer layer to protect you from the elements.
Need pants for the day? BBMR offers snow pant rentals for $20/day on a first come, first serve basis. BBMR does not offer any other clothing rentals, but Big Bear Sports does carry a wide selection of outerwear, accessories, and branded apparel. We recommend guests wearing sunscreen, snow goggles or any form of protected eyewear, gloves/mitten, and socks.
NOTE: Children ages 12 and under are required to wear a helmet, snow goggles, and gloves/mittens.
What type of ID do I need to bring?
When picking up your reservation onsite, the purchaser must present a valid physical ID and the credit card used to make the reservation when picking up their rental equipment. What constitutes a "valid physical ID"?
- Drivers license
- State/gov issued ID
- Military ID
- Passport
Are dogs allowed?
YES - Dogs are permitted in the base areas, but must be on-leash at all times. Dogs are not permitted on chairlifts and owners assume all liability for damages/injuries caused by their pets. Dogs do not require a lift ticket or season pass to enter the base area.
Dogs that exhibit aggressive behavior toward guests or other dogs will be prohibited from the resort.
Dogs that exhibit aggressive behavior toward guests or other dogs will be prohibited from the resort.
Car charging stations
Big Bear Mountain Resort does not have any electric car charging stations at this time.
Is smoking permitted?
NO – Smoking/vaping is not permitted at Big Bear Mountain Resort. Persons found in violation may lose lift privileges and be prohibited from the resort.
Is outside alcohol permitted?
NO – Outside alcohol is not permitted at Big Bear Mountain Resort. Persons found in violation may lose lift privileges and be prohibited from the resort.
Are e-bikes allowed?
YES – Class 1 pedal-assist electric mountain bikes (e-bikes/e-mtb) are permitted on the downhill Bike Parks.
E-bikes are bicycles equipped with a battery-powered “assist” that can be engaged while pedaling. When you pedal on an e-bike, the electric battery kicks in and provides additional pedaling power. E-bikes are a great option for beginners, riders with physical limitations, or anyone looking for a boost while riding -- from uphill ascents to all-day expeditions.
E-bikes are bicycles equipped with a battery-powered “assist” that can be engaged while pedaling. When you pedal on an e-bike, the electric battery kicks in and provides additional pedaling power. E-bikes are a great option for beginners, riders with physical limitations, or anyone looking for a boost while riding -- from uphill ascents to all-day expeditions.
Are fire pits permitted?
NO - Bonfires, fire pits, and BBQs are not permitted at Big Bear Mountain Resort. Persons found in violation may lose lift privileges and be prohibited from the resort.
Are lift tickets required to visit?
Lift tickets are required for on-hill activities – Bike Park, Scenic Sky Chair, Tube Park, etc. – and special events. At this time, a lift ticket or season pass is not required to enter the Snow Summit base area or access any on-site hiking trails.
Do I need snow clothes to hang out at the resorts?
Weather conditions and temperatures can vary at higher altitudes, therefore we recommend wearing multiple layers, including a moisture-wicking base layer, an insulating middle layer, and water-resistant outer layer to protect you from the elements.
Are drones allowed?
NO – Big Bear Mountain Resort strictly prohibits the unauthorized use of drones and other small unmanned aerial systems (UAS), including but is not limited to, devices launched off-site that travel anywhere on or above resort property.
Are snow bikes, snow scooters, and 3rd party sleds allowed?
Snow bikes, snow scooters, and 3rd party or personal sleds are not permitted on lifts or BBMR trails.
Guests using BBMR’s slopes, carpets, lifts, and trails are required to use skis and snowboards that have a binding system as well as full metal edges on the sliding surface.
Guests using BBMR’s slopes, carpets, lifts, and trails are required to use skis and snowboards that have a binding system as well as full metal edges on the sliding surface.
Is marijuana use permitted at Big Bear Mountain Resort?
NO – In accordance with California state law, use of marijuana products – including smoking/vaping and edibles – is not permitted in any public place or location where smoking or vaporizing tobacco is prohibited. Guests found in violation of using marijuana on resort property, including inside vehicles and/or other personal structures parked/located in resort parking lots, may be subject to a fine, loss of lift privileges and/or removal from the resort.
What is the lightning policy?
Big Bear Mountain Resort subscribes to Perry Weather System which supplies us with real-time information on lightning strikes within the Big Bear Valley and Running Springs area. Operates will pause when lightning is within 6 miles of the designated lightning center. There are 4 centers depending on the area of operation: Top of Bear Mountain, Base area of Snow Summit, center mountain at Snow Valley, and the Bear Mountain Golf Course.
Operations may recommence when no lightning has occurred for 15 minutes inside cautionary range (10 to 6-mile range).
Operations may recommence when no lightning has occurred for 15 minutes inside cautionary range (10 to 6-mile range).
How do I book a hotel in Big Bear?
Big Bear Mountain Resort does not own or operate any lodging properties. For a list of available lodging properties, go to BigBear.com.
Are tire chains required?
Weather and road conditions can vary greatly during the winter. Tire chains and/or 4-wheel drive may be required to reach the mountains. Check current road conditions.
Is there child care at the resorts?
Big Bear Mountain Resort does not offer any on-site child care services.
Is BBMR available for weddings and engagements?
Not at this time.