If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the Reservations & Call Center which is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the Activity Change & Cancellation Policy page.
Request Refund Online
Speak to Customer Service
Directory

Stay connected with BBMR on and off the hill. Reach out to let us know what inquires/questions you may have.
Reservations

Email
info@bbmr.com

Call Center
844.GO2.BEAR (844.462.2327)

Agents can answer questions regarding activities, lift tickets, season passes, lessons, rentals, retail, & more.
Mailing Addresses

Snow Valley
P.O. Box 2337
Running Springs, CA. 92382

Snow Summit & Bear Mountain
P.O. Box 77
Big Bear Lake, CA 92315
Physical Addresses

Snow Valley
35100 CA-18
Running Springs, CA 92382

Snow Summit
880 Summit Blvd.
Big Bear Lake, CA 92315

Bear Mountain
43101 Goldmine Dr.
Big Bear Lake, CA 92315

Bear Mountain Golf Course
43092 Goldmine Dr.
Big Bear Lake, CA 92315
Safety - Emergency/Patrol

Snow Valley
909.939.4290

Snow Summit & Bear Mountain
909.866.2447
Lost & Found/Security

Snow Valley
909.867.9255
Text LOST to 909.378.8783

Snow Summit
909.366.4944
Text LOST to 909.318.2869

Bear Mountain
909.939.7180
Text LOST to 909.323.5084
Employment

Seasonal & Year-Round Opportunities
Apply Today

HR Contact Information
909.366.4900
hr@bbmr.com

41922 Fox Farm Rd
Big Bear Lake, CA 92315
BBMR Visitors Center Station

In-Town Village Shop
909.366.4980
Group Sales

Snow Valley, Snow Summit, & Bear Mountain
Year Round
909.366.4941
909.366.4942

Snow Valley
Winter Only
909.939.4296
Bear Mountain Golf Course

Pro Shop
909.585.8002

Open May-October Only
    • Inquire Live Music
      Inquire to Perform Après-Ski

      Ready to make the slopes come alive? DJs and bands of all styles are invited to perform at our après-ski events. Send an inquiry to share your music and keep the party going after the last run.

      Submit Music Inquiry
    • Mobile App
      Mobile App

      Download the latest mobile app for iPhone and Android featuring push notifications, activity tracking, weather, & more.
      Apple Store buttonGoogle Play button
      Visit the official mobile app page for full details on features.
    • Media
      Media Location Scouting

      Please complete a media request form for the following:

      • Media interviews (in-person or remote)
      • Resort photos, logos, media kit, video broll
      • Film/photo shoots
      • Location scouting/site tours
      • Resort sponsorship/advertising opportunities
      • In-resort demos and/or off-site activations

      Submit Media Inquiry