If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the Reservations & Call Center
is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the Activity Change & Cancellation Policy
webpage. New Refund Request Form is now available! Get more details
. Please note, if you want to change or cancel an existing reservation, you must call us
WINTER MOUNTAIN INFORMATION
The 20/21 winter operations have ended. Please refer to the summer mountain information for current contact information.