If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the Reservations & Call Center is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the Activity Change & Cancellation Policy webpage.

Please note, if you want to change or cancel an existing reservation, you must call us.

844.GO2.BEAR (844.462.2327)  |  LIVE CHAT  |  EMAIL US

MAILING ADDRESS

P.O. Box 77
Big Bear Lake, CA 92315

PHYSICAL ADDRESS

Snow Summit
880 Summit Blvd.
Big Bear Lake, CA 92315



Bear Mountain
43101 Goldmine Drive
Big Bear Lake, CA 92315



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GENERAL INFORMATION

Department	Phone Number
Reservations & Call Center	844.GO2.BEAR
International	909.866.5841
Human Resources	909.366.4900

WINTER MOUNTAIN INFORMATION

Department	Phone Number
Safety	ON-HILL EMERGENCY HOTLINE 909.866.2447 Snow Summit Security 909.366.4944 Bear Mountain Security 909.939.4946 Snow Summit Patrol 909.366.4948 Bear Mountain Patrol 909.939.7181
Lost and Found	Snow Summit 909.366.4944 Bear Mountain Lost and Found 909.939.7180
Group Sales for Groups of 15 or More	909.366.4942
Lessons	844.GO2.BEAR
Rentals	844.GO2.BEAR
Grizzly Ridge Tube Park	844.GO2.BEAR
Big Bear Sports (Retail)	Snow Summit 909.366.4937 Bear Mountain 909.939.7179 Online Store 909.866.0445
In-Town Village Shops	BBMR Visitors Center 909.366.4980
Media Inquires	909.366.4927

SUMMER MOUNTAIN INFORMATION

Department	Phone Number
Safety	ON-HILL EMERGENCY HOTLINE 909.866.2447 Security 909.366.4944 Patrol 909.366.7181
Lost and Found	909.366.4944
Group Sales/Private Parties	909.366.4942
Lessons & Rentals	909.866.5766
Big Bear Sports (Retail)	909.366.4937
Bear Mountain Golf Course	909.585.8002
Basecamp Activities	844.GO2.BEAR
Media Inquires	909.366.4927

FOR CA CONSUMERS - PERSONAL DATA ACCESS/DELETION REQUESTS

1.877.477.6777