If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the
Reservations & Call Center is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the
Activity Change & Cancellation Policy webpage. New Refund Request Form is now available!
Get more details. Please note, if you want to change or cancel an existing reservation, you must
call us.
WINTER MOUNTAIN INFORMATION
The 20/21 winter operations have ended. Please refer to the summer mountain information for current contact information.