How to Check In to Your Lift Ticket Pick-Up Process
Know Where To Print or Pick Up Tickets
Getting Your TicketsKnow Where to Go When You Arrive
Bike Park Lift Tickets
Guests that purchase lift tickets online will receive a confirmation email with unique barcodes for each lift ticket purchased. To redeem a bike park lift ticket, stop by one of the pickup boxes in the base area and scan your barcode(s). To locate a pickup box on-site, download the BBMR mobile app. To make the process as quick as possible, please have your barcode(s) ready to scan before arriving at the pickup box.
Call Center Purchases
Guests that purchase lift tickets by calling 844.GO2.BEAR will receive a confirmation email without a barcode. When you arrive, please proceed to the ticket windows to sign your liability waiver and pick up your lift tickets.
Scenic Sky Chair Lift Tickets
Guests with Scenic Sky Chair lift ticket reservations will receive a confirmation email with unique barcodes for each lift ticket purchased. To redeem, proceed directly to Chair 1 (East-Mountain Xpress) at Snow Summit and a lift attendant will scan your barcode(s). Please note, Scenic Sky Chair guests load on the left side of the terminal.
Easy as 1, 2, 3
Step 1 – Check Your Confirmation Email
After your lift ticket purchase is complete, you will receive a confirmation email receipt entitled "Big Bear Mountain Resort Reservations." Your confirmation email will have barcode(s) for all lift tickets purchased. To ensure deliverability, please add firstname.lastname@example.org to your safe senders list.
If you are unable to locate your confirmation email, check your junk/spam folder or call 844.GO2.BEAR to speak to a reservation specialist. Please note, call and chat volumes may vary. We appreciate your patience.
Step 2 – Screenshot Your Barcode(s)
Mobile and Wi-Fi service can vary greatly in the mountains due to multiple factors, including device type, service provider, and weather conditions. Therefore, we highly recommend taking a screenshot of your lift ticket barcode(s) prior to arriving to ensure availability when using the pickup boxes. To screenshot your barcode(s), refer to your device instruction manual.
Step 3 – Locate a Pickup Box
To locate a base area pickup box, download the BBMR mobile app and tap the interactive map for locations and directions. To redeem your lift ticket reservation, follow the instructions on the pickup box screen. If you need additional assistance, visit any open ticket window.
More Direct-To Access
Skip the Ticket Windows When You Purchase in Advance