Head Straight to the Dirt to Check In

MTB Lessons Meet at the Adventure Academy
Guests that book MTB lessons in advance will get on the hill faster this summer by printing their lift tickets at one of the pickup boxes in the base area before proceeding to the lesson check-in location at the Adventure Academy. We recommend arriving at least 1 hour (60 min.) prior to your scheduled lesson time to ensure enough time to park, check-in, and pick up your lift tickets and/or rental equipment.

What Do I Need to Do?
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After your purchase is complete, locate your confirmation email. You should have received a confirmation email receipt entitled "Big Bear Mountain Resort Reservations." Your confirmation email will have barcode(s) for all reservations purchased. To ensure deliverability, please add reservations@bbmr.com to your safe senders list.

If you are unable to locate your confirmation email, check your junk/spam folder or call 844.GO2.BEAR to speak to a reservation specialist. Please note, call and chat volumes may vary. We appreciate your patience.

Where is the Adventure Academy?
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The Adventure Academy is located at the east end of the Snow Summit base area. The lesson meet area will be located behind the academy at the lessons meet here sign.

What Do I Need to Bring to My Lesson?
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Guests must bring their purchase receipt and a mountain bike. If your lesson includes a rental, the purchaser must be present with a valid ID and the original credit card used to purchase the reservation.

What Do I Need to Wear?
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1. Participants must wear hard sole shoes that are fully enclosed.
2. Weather conditions and temperatures can vary dramatically at higher altitudes. We highly recommend bringing multiple layers, including a moisture-wicking base layer, an insulating middle layer, and water-resistant outer layer to protect you from the elements.
3. Other items that may be helpful includes a water bottle or water pack, chapstick, gloves, and sunblock.
4. Full protection gear is required. please note that guests with MTB rentals will supply the proper gear.
Make Sure You Also Have a Lift Ticket or Season Pass Before Checking In
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Mountain bike lessons DO NOT include terrain access. A 2022 Bike Park Season Pass, 21/22 Dual Season Pass, or Bike Park Lift Ticket is required. Guests with advance lift ticket reservations will receive a confirmation email with unique barcodes for each lift ticket purchased. Once scanned, all tickets within the reservation will print in the same session. If you have multiple guests under one reservation, you will need to distribute their tickets as barcodes may not be shared. Please stop by the rental shop before making your way to one of the pickup boxes in the base area to print your lift ticket(s). There are a handful of pick up boxes at each base area; to locate a box on-site, download the BBMR mobile app.

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