Please see below if you need to speak to someone about an upcoming reservation or want to learn more about on-site resources available at Bear Mountain and Snow Summit.
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Patrol with an avalanche dog in training
Emergencies/Patrol
ON-HILL EMERGENCY NUMBER: 909.866.2447

Contact Patrol for any safety-related issues. If you are on-hill and you do not have access to a phone, inform a lift operator or any uniformed employee of the nature and location of the emergency and a description of any injured persons.

If you are hurt and don't need serious medical attention, visit one of our Patrol offices located at the base and top of both mountains. To speak to a Patrol representative, call If you are hurt and don't need serious medical attention, visit one of our patrol offices located at the base and top of both mountains. To speak to patrol, call Snow Summit 909.366.4948.
Cell phone sitting on yellow mittens
Wifi
Big Bear Mountain Resort offers free wifi throughout the resort. Connect your wifi to BBMRPublic and accept the terms and conditions.
Girl getting her snowboard repaired
Tuning & Repair Services
Mountain bike services, including brake bleeds, tune-ups, and flat repairs are available in the summer the Snow Summit Adventure Academy, located at the east end of the base area.

Need to make a quick adjustment to your gear? We offer FREE tool benches with miscellaneous tools for tune-ups. These stations are located near the Slopeside Rental Shop and the top of Chair 1 at Snow Summit.
Bike repair services – including brake bleeds, tuning derailleurs, cable adjustments, and tire replacements – are available at the Snow Summit Adventure Academy during operating hours on a first come, first served basis. All bikes must undergo a free sanitizing wash before being serviced.

Please note, mountain bike services are available during summer only at Snow Summit.

Service
Price
Tune Up $49
Overhaul $130
Brake Bleed $29
Tire Tube Changes $20
Tire Tube Changes DH $19
Quick Derailleur/Brake Adjust $20
Get your gear tuned up in no time with our Wintersteiger Sigma SBI machine. This state-of-the-art machine is suited for all types of skis and snowboards: camber, rocker, hybrid, carver, all-mountain, freeride, touring, cross-country, telemark and backcountry.

Our Repair Shops are fully equipped to address any number of tuning or repair needs, from delaminations to fully custom tunes. Below is a list of our most popular tuning services. Please visit a shop for more information on any of our services.

Please note, ski & snowboard services are available during winter only.

Maintenance Price
Base Clean $10
Base Grind (includes Base Clean) $15
Machine Wax $15
Iron Wax $25
Edge De-Tune $10
Machine Edge $20

Tune UpsPrice
Hand Tuned Edges$40
Minor Tune$39
Major Tune$49

ExtrasPrice
Ski Calibration$25
Drill Mount, Calibration$50
System Mount, Calibration$40
Snowboard Binding Adjustment$10
Base/Edge Material$10 per inch
Base/Edge LaborDirect Pricing
Bolts & Washers$1
Binding Ladders$10
Basic Strap$20
Demo Strap$30
Ratchets$10


Pass holders receive 15% off. To redeem this discount, visit us in-person.
Snowboarder throwing fresh snow
Lost & Found / Security
Call or stop by our Security offices in the Snow Summit base area to inquire about any items that may have gone missing during your visit.

SNOW SUMMIT: 909.366.4944
Located in the Main Offices building on the west end of the base area.
Big Bear Sports building in the snow
Sports Shop
If you forgot something at home, or simply want to treat yourself to some new gear, Big Bear Sports is your one-stop shop for outdoor adventure, featuring the latest gear, as well as BBMR branded apparel, souvenirs, and more. Conveniently located in the base area of Snow Summit.
Snow Summit Summer Base Area Map
Snow Summit Base Area Map
Bear Mountain Base Area Map
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