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FREQUENTLY ASKED QUESTIONS

Get answers and details for our most frequently asked questions at Big Bear Mountain Resort. Don't see the answer you're looking for? Contact us directly. Please note a social distancing operating plan is in effect. Information below subject to change at any time. Contact us about products and availability before arriving to the resorts.


Purchasing
General
Policies
Season Passes

Tickets

Blackout Dates

Lessons

Rentals

Military Discounts
Directions & Parking

Grizzly Ridge Tube Park

Terrain Parks

Golf

Basecamp Activities

Hiking

Lodging

Child Care

Weddings

Shop & Dine
COVID-19 Announcements

COVID-19 Winter Guidelines

Accessibility

Lightning Policy

In-Resort Policies

ABOUT BIG BEAR MOUNTAIN RESORT

  • What is Big Bear Mountain Resort?

  • Where is Big Bear Mountain Resort located?

  • What are BBMR’s hours of operation?

  • Which mountain should I go to?

  • Are tire chains required to visit BBMR in the winter?

  • How does BBMR operate in seasons with little or no natural snowfall?



ABOUT SNOWFALL IN BIG BEAR

  • What is the average snowfall at BBMR?

  • How does BBMR have the best snow and most dependable snow conditions in SoCal?

20/21 WINTER OPERATIONS

  • How will operations at BBMR this winter will differ from previous seasons?

  • What are the 20/21 operating dates?

  • How does the base area access work?

  • What is the new check in process?

  • Lift Tickets

  • Lessons & Rentals

  • Grizzly Ridge Tube Park

  • Parking

  • In-Resort Facilities



SKI/SNOWBOARD SEASON PASSES

  • What is a Big Bear Mountain Resort season pass?

  • Adventure Assurance

  • What happens to my 20/21 Big Bear Mountain Resort season pass if the resorts shut down due to COVID-19?

  • How much does a BBMR Pass cost?

  • How do I purchase a season pass?

  • Youth Adult & Child Pass

  • Blackouts & Benefits

  • How do I get my season pass?

  • Can I upgrade my current pass?

  • Using your pass

  • What is an Ikon Pass?

  • 2020/21 Pass Preserver



BIKE PARK SEASON PASSES



GOLF SEASON PASSES

  • What is a golf season pass?

  • How much are golf season passes?

  • How do I purchase a golf season pass?

  • What perks come with a golf season pass?

WINTER LIFT TICKETS



GROUPS OF 15 OR MORE

  • How do I contact the Group Sales office?

  • How many Participants qualify for group discounts?

  • What discounts are available to groups?

  • How do I get started to receive the group discount?

  • What are the responsibilities of the group leader?

  • What necessary documents need to be completed?

  • What’s the group reservation cancel policy?

  • How do I pick up the reservation?

  • Can I have my reservation mailed in advance?

  • Are group discounts available during the holidays?

  • When is the group rate Peak Period?

  • Is there a multiday discount?

  • How do we pay for the group reservation?

  • Is there a discount on parking?

  • Is there Bus parking?

SUMMER LIFT TICKETS

  • Do I need a lift ticket for summer activities?

  • How do I purchase lift tickets?

  • How much is a lift ticket?

  • Are there any lift ticket discounts for advance purchase?

  • What is a Lift + Lunch Package?

  • Are there any Scenic Sky Chair discounts for kids?

  • Do kids ride the Bike Park for free?

  • How much are Sky Chair tickets if I have more than 2 kids?

  • Are there any Scenic Sky Chair discounts for seniors?

  • Are there any Bike Park discounts for seniors?

  • Does BBMR offer any birthday discounts?

  • Does BBMR offer any military discounts?

  • How do I cancel or change my lift ticket reservation?

  • What is Quad Pack?

MILITARY

  • Are there any discounts for military?

  • Is there a military discount on Season Passes?

  • What activities can I get a military discount on?

  • Other than at the resort, where else can I purchase military discount tickets?

LODGING

DIRECTIONS & PARKING

  • How do I get to Big Bear Mountain Resort?

  • Where do I park?

  • How do I get from one mountain to the other?

  • Are tire chains required to visit BBMR?

CHILD CARE

BLACKOUT DATES

  • What are the blackout dates for operations?

SKI/SNOWBOARD LESSONS

  • Should I book my lesson in advance or when I arrive?

  • When should I arrive for my lesson?

  • What type of lesson should I take?

  • Where do lessons meet?

  • What lesson options are available for children?

  • What type of clothing should I wear?

  • What should I do to avoid altitude sickness?

  • What happens to my pre-purchased reservation if the resort closes due to unsafe weather and conditions?



MOUNTAIN BIKING LESSONS

  • Should I book my lesson in advance or when I arrive?

  • When should I arrive for my lesson?

  • What type of lesson should I take?

  • Where do lessons meet?

  • What lesson options are available for children?

  • What type of clothing should I wear?

  • What should I do to avoid altitude sickness?



ADVENTURE ACADEMY

  • What is the Adventure Academy?

  • Where is it located?

ADVENTURE ACADEMY SUMMER CAMP

  • What is the Adventure Academy Summer Camp?

  • When is the Adventure Academy Summer Camp?

  • How much does the Adventure Academy Summer Camp cost?

  • Are any meals provided?

  • What if my child has allergies?

  • What type of clothing and shoes should campers wear?

  • What is the daily schedule for campers not enrolled in the biking or golfing packages?

  • Can campers use their own bike or golf equipment?

  • Why is the Adventure Academy Summer Camp only for ages 6-12?

SKI/SNOWBOARD RENTAL EQUIPMENT



BIKE RENTAL EQUIPMENT

GOLF

BASE AREA ACTIVITIES



SUMMIT MINING CO.

GRIZZLY RIDGE TUBE PARK IN THE WINTER



GRIZZLY RIDGE TUBE PARK IN THE SUMMER

HIKING

TERRAIN PARKS

SHOPPING

DINING

ACCESSIBILITY

LIGHTNING POLICY

  • What is BBMR's lightning policy?

  • What lightning system does BBMR use?

IN-RESORT POLICIES

  • Are pets allowed?

  • Is smoking permitted at BBMR?

  • Is outside alcohol permitted at BBMR?

  • Is tailgating permitted at BBMR?

  • Is overnight parking/camping permitted at BBMR?

  • Are e-bikes allowed at BBMR?

  • Are bonfires permitted at BBMR?

  • Are lift tickets required to attend BBMR?

  • Do I need snow clothes to hang out at the resorts?

  • Are drones allowed at BBMR?