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FREQUENTLY ASKED QUESTIONS

Get answers and details for our most frequently asked questions at Big Bear Mountain Resort. Don't see the answer you're looking for? Contact us directly. Please note a social distancing operating plan is in effect. Information below subject to change at any time. Contact us about products and availability before arriving to the resorts.


Purchasing
General
Policies
Season Passes

Tickets

Blackout Dates

Lessons

Rentals

Military Discounts
Directions & Parking

Grizzly Ridge Tube Park

Terrain Parks

Golf

Basecamp Activities

Hiking

Lodging

Child Care

Weddings

Shop & Dine
COVID-19 Announcements

COVID-19 Winter Guidelines

Accessibility

Lightning Policy

In-Resort Policies

ABOUT BIG BEAR MOUNTAIN RESORT

  • What is Big Bear Mountain Resort?

  • Where is Big Bear Mountain Resort located?

  • What are BBMR’s hours of operation?

  • Which mountain should I go to?

  • Are tire chains required to visit BBMR in the winter?

  • How does BBMR operate in seasons with little or no natural snowfall?



ABOUT SUMMER OPERATIONS



ABOUT SNOWFALL IN BIG BEAR

  • What is the average snowfall at BBMR?

  • How does BBMR have the best snow and most dependable snow conditions in SoCal?

BIKE PARK SEASON PASSES

  • What is a Bike Park Season Pass?

  • How much does a Bike Park season pass cost?

  • Are Bike Park season passes limited?

  • Are Bike Park season passes refundable?

  • Will Bike Park passholders receive a refund/credit if BBMR is forced to close early due to unforeseen circumstances such as COVID or wildfires?

  • How do I redeem my 2020 rollover credit?

  • What perks do 2021 Summit Bike Park season passholders receive?

  • Do college students, active military, or winter passholders receive discounts on Bike Park season passes?

  • Do clubs/teams receive discounts on Bike Park season pass?

  • What is Passholder Appreciate Day?



GOLF SEASON PASSES

  • What is a golf season pass?

  • How much does a golf season pass cost?

  • How do I purchase a golf season pass?

  • What perks do 2021 golf season passholders receive?



SKI/SNOWBOARD SEASON PASSES

  • About the Pass

  • Purchasing

  • Season Pass Discounts

  • Young Adult & Child Passes

  • 20/21 Passholder Deferral Credits

  • Receiving, Using, or Upgrading Your Pass

  • 21/22 Ikon Pass

  • Pass Preserver

  • Adventure Assurance & Deferral Credits

  • Resort Closure Policy

2021 SUMMER LIFT TICKETS

  • Which summer activities require lift ticket?

  • How do I purchase lift tickets?

  • How much do lift tickets cost?

  • Does BBMR offer any advance purchase lift ticket discounts?

  • What is a Lift + Lunch Package?

  • Does BBMR offer any lift ticket discounts for kids?

  • How much do child Sky Chair tickets cost if I have more than 2 kids?

  • Does BBMR offer any lift ticket discounts for seniors?

  • Does BBMR offer any birthday lift ticket discounts?

  • Does BBMR offer any military lift ticket discounts?

  • How do I cancel or change my lift ticket reservation?

GROUPS OF 15 OR MORE

  • Does BBMR host private events/groups?

  • How many people are required to qualify for group discounts?

  • What discounts do groups receive?

  • How do I get receive a group discount?

  • What are the responsibilities of the group leader?

  • What documents are required for groups?

  • What is the group reservation cancellation policy?

  • How do I redeem a group reservation?

  • Can I have my reservation mailed in advance?

  • Are group discounts available during the holidays?

  • When is BBMR’s Peak period?

  • Does BBMR offer any multi-day discounts?

  • How do I pay for a group reservation?

  • Does BBMR offer group discounts on parking?

  • Is bus parking available on-site?



20/21 WINTER LIFT TICKETS

MILITARY

  • Does BBMR offer any discounts for military?

  • Do military personnel receive discounts on Bike Park season passes?

  • Are military discount lift tickets available off-site?

LODGING

DIRECTIONS & PARKING

  • How do I get to Big Bear Mountain Resort?

  • Where do I park?

  • Does BBMR have intermountain transportation?

  • Are tire chains required to visit BBMR?

CHILD CARE

BLACKOUT DATES

  • What are the blackout dates for operations?

MOUNTAIN BIKING LESSONS

  • Do I have to book bike lessons in advance?

  • When should I arrive for my bike lesson?

  • What type of bike lesson should I take?

  • Where do I check in for bike lessons?

  • Does BBMR offer bike lessons for kids?

  • What type of clothing should I wear when visiting BBMR?

  • What can I do to avoid altitude sickness?



SKI/SNOWBOARD LESSONS

  • Should I book my lesson in advance or when I arrive?

  • When should I arrive for my lesson?

  • What type of lesson should I take?

  • Where do lessons meet?

  • What lesson options are available for children?

  • What type of clothing should I wear?

  • What should I do to avoid altitude sickness?

  • What happens to my pre-purchased reservation if the resort closes due to unsafe weather and conditions?



ADVENTURE ACADEMY

  • What is the Adventure Academy?

  • Where is it located?

ADVENTURE ACADEMY SUMMER CAMP

BIKE RENTAL EQUIPMENT



SKI/SNOWBOARD RENTAL EQUIPMENT

GOLF

BASECAMP ACTIVITIES



SUMMIT MINING CO.

GRIZZLY RIDGE TUBE PARK IN THE SUMMER



GRIZZLY RIDGE TUBE PARK IN THE WINTER

HIKING

TERRAIN PARKS

SHOPPING

DINING

ACCESSIBILITY

LIGHTNING POLICY

  • What is BBMR's lightning policy?

  • What lightning system does BBMR use?

RESORT POLICIES

  • Are pets allowed at BBMR?

  • Is smoking permitted at BBMR?

  • Is outside alcohol permitted at BBMR?

  • Is overnight parking/camping permitted at BBMR?

  • Are e-bikes allowed at BBMR?

  • Are fire pits permitted at BBMR?

  • Are lift tickets required to visit BBMR?

  • Do I need snow clothes to hang out at the resorts?

  • Are drones allowed at BBMR?

  • Are snow bikes, razor scooters, and 3rd party sleds allowed?