GROUPS OF 15 OR MORE

• How do I contact the Group Sales office?

  Fill out our request form! You can also email beargroups@bbmr.com snowsummitgroups@bbmr.com or call 909-366-4942.

• How many Participants qualify for group discounts?

  To qualify for the group discount, we require a minimum of 15 participants getting at least lift tickets starting on the same scheduled day.

• What discounts are available to groups?

  Groups can get discounts on Lift Tickets, Ski/Snowboard Rentals, Ski/ Snowboard Lessons and Snow Tubing during the winter months. Group discounts on lessons and tubing are blacked out during holiday periods and Saturdays in January- Early March. During the summer, the group discount is available for Sky Chair Tickets, Bike Tickets, Bike Rentals, Bike Lessons, and Basecamp Activities.

• How do I get started to receive the group discount?

  To get the group discount, one person must be designated as the group leader- who will be the only person to make transactions on behalf of the group. The group leader must complete the necessary documents and submit them to the sales office at least 10 business days prior to the group’s arrival. Once the sales office has reviewed the order, we will call to confirm and take payment.

• What are the responsibilities of the group leader?

  Forwarding all information to your guests and consolidating the amount of lift tickets, lesson packages, and rentals needed.
  
  Advising group members of cancel/change policy.
  
  Filling out the order form and collecting the money from your group.
  
  Sharing the online waiver link to group members and verifying all group members have completed it.
  
  Emailing the ticket order form, credit card authorization, required guest information and signed Group Guidelines to the Group Sales office
  
  Distribution of all the tickets and vouchers to your group members.

• What necessary documents need to be completed?

  Upon initial contact, the sales office will email the Order Form, Group Roster Spreadsheet and Credit Card Authorization Form. Every participant will also need to have a Waiver signed through the online waiver portal. These three documents and all participant waivers must be submitted in full at least 10 business days prior to arrival.

• What’s the group reservation cancel policy?

  Once payment has been taken, you have three business days to make any changes or cancellations.  There is a $35 change/cancellation fee per transaction.  After three business days, all reservations are considered final and will be shipped out to the address on file via FEDEX signature required. There are NO REFUNDS or CREDITS issued for any unused lift tickets, portions of unused lift tickets or cancellations. There will be no refunds or credits due to no-shows, late arrivals, early departures, inclement weather or lift closures.

• How do I pick up the reservation?

  Due to the current pandemic, all group reservations will be shipped out ahead of time. This is to encourage distribution of tickets and vouchers prior to arriving to the resorts.

• Can I have my reservation mailed in advance?

  Yes, we will mail your reservation out in advance.

• Are group discounts available during the holidays?

  We do offer discounted rates on lift tickets and rentals during our Peak period. There are no discounts on lessons during this time.

• When is the group rate Peak Period?

  The peak dates for the 2020/2021 Winter seasons are December 26, 2020 – January 3, 2021; January 9, 16-17, 23 & 30, 2021; February 6, 13-14, 20 & 27, 2021; March 6 ,13, 2021

• Is there a multiday discount?

  Yes, we offer multiday discounts on lift tickets and rentals for consecutive day visits up to 5 days (non-holiday).

• How do we pay for the group reservation?

  We accept credit/ debit cards (AMEX, DISCOVERY, MASTERCARD & VISA) as the form of payment. Only one payment per group is accepted. Business checks and money orders are also accepted but must be received by the sales office at least 10 business days prior to the group’s arrival.

• Is there a discount on parking?

  No, there is no discount on parking. Parking is $20 per car and can be paid in advance online or upon arrival by cash or card. More information on parking can be found here https://www.bigbearmountainresort.com/transportation/parking.

• Is there Bus parking?

  Yes, bus parking is available. The sales office must be notified in advance if a group will be coming by bus. Please note there are bus restrictions when traveling mountain roads in the winter.