Rental Delivery
Schedule a Delivery Online
Offered At
880 Summit Blvd, Big Bear Lake, CA 92315
43101 Goldmine Drive, Big Bear Lake, CA 92315
Not offered at Snow Valley rich-text, responsive-table

880 Summit Blvd, Big Bear Lake, CA 92315

43101 Goldmine Drive, Big Bear Lake, CA 92315
Not offered at Snow Valley rich-text, responsive-table
Gear Up without Slowing Down
Spend More Time on the Hill When You Get Gear With Ski Butlers Express
Skip the rental shop lines and get on the slopes faster with Ski Butlers Express. This winter at Big Bear Mountain Resort, let the Ski Butlers team bring pre-sized and pre-teched ski and snowboard equipment straight to your door, whether you're staying for the weekend or just visiting for the day. With top-quality equipment and easy delivery, Ski Butlers takes the stress out of rentals so you can focus on carving turns, catching air, and making the most of every mountain moment.
Reserve your delivery date today, and our Ski Butlers crew will follow up to get you all set for your next adventure. If you're booking within 24 hours of arrival, please call the shop directly at 909.916.0074.
How it Works rich-text, responsive-table
Reserve your delivery date today, and our Ski Butlers crew will follow up to get you all set for your next adventure. If you're booking within 24 hours of arrival, please call the shop directly at 909.916.0074.
How it Works rich-text, responsive-table
Reserve your gear using the shopping widget below. Choose the skis or snowboards that best suit your style and ability.
After your reservation is confirmed, the Ski Butlers team will reach out via text or call to schedule a delivery time and location before your arrival.
Your gear will be delivered directly to you. If you need any adjustments or support, our team is just a call or text away.
Return your equipment to the rental shops at Bear Mountain, Snow Summit, or contact us and we'll come pick everything up from your accommodations.
25/26 Season Pass holders receive 20% on all packages.
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How does Ski Butlers service work?
Book your reservation online or call Ski Butlers. Ski Butlers delivers all your pre-sized and pre-teched equipment rentals directly to your accommodations on the date and time of your choosing, no need for you to be present. Ski Butlers also offers full-support throughout your rental and picks all your equipment up after your final ski day.
For guests without lodging accommodations, Ski Butlers will deliver your equipment direct to the resort.
For guests without lodging accommodations, Ski Butlers will deliver your equipment direct to the resort.
Does Ski Butlers bring extra boot sizes?
Yes, Ski Butlers brings a variety of boot sizes to ensure a guaranteed perfect fit for every renter.
Can I bring my own boots?
Yes - and we encourage it! You save money and time when bringing your own boots.
What if there is a problem with the equipment during my rental?
Call or text to let Ski Butlers know what's not quite right, and they’ll be there within one hour.
How does equipment return work?
Ski Butlers will text you during the final day of your rental to coordinate your equipment return. All equipment can either be returned to resort rental shops at Bear Mountain, Snow Summit, or Ski Butlers can pick up the equipment from your accommodations between 4PM-8PM. If you have a special pickup request, let Ski Butlers know the details, and they’ll make sure to accommodate. You do not need to be present for pick up.
How does pricing work?
Ski Butlers uses dynamic pricing to manage demand, to ensure delivery of the same exceptional service to all customers. If you need to add more renters to your order after your initial booking, their package price may be different from existing renters.
Is there a delivery service fee?
No. Pricing includes skis, boots, poles, and full delivery, support, and pickup services. Helmets, goggles, high performance boots and damage coverage are add-ons.
What is Ski Butlers premium package?
Ski Butlers is partnered with Whitespace* to offer a premium snowboard designed by Shaun White. Read more about premium packages.
*Only available in certain markets.
*Only available in certain markets.
No Refunds On or After Your Visit
No refunds on the day of or after your visit. Snow conditions, weather, or terrain availability are variable and subject to change throughout the season. For the most current information on lift and trail status, snow conditions, and more, please check out our Mountain Report page before your visit. Refund & Cancellation Policy 3+ Days Prior
Guests may change or cancel lift ticket, lesson, rental, or activity reservations up to 3 full days prior to the scheduled date for a full refund. Changes or cancellations made within 3 days, up until the day prior to the scheduled date, will result in an Activity Change Voucher being issued for the full value of the activity cost (no fee). Same-day changes, cancellations, or failure to show up to your activity will result in a full forfeit of your payment.
Before making a purchase, please review the Activity Change & Cancellation Policy page for complete details on what is refundable and non-refundable. PLEASE NOTE: The purchaser must be present and provide a valid physical government-issued ID and the form of payment used to purchase the reservation at time of check in. No exceptions
Once you make a purchase, if those funds are removed from Big Bear Mountain Resort's account and given back to you, your purchased tickets will become void and irredeemable for entry. Fraudulent attempts to force a bank or credit card chargeback by claiming you didn’t make the ticket purchase or can’t identify the purchase on your bank statement will result in being barred from attending future events hosted by Big Bear Mountain Resort.
Using Gift Cards, ACV, and other Forms of Payment
Gift Cards, Pass Holder Discounts, Pass Cash, and Activity Change Vouchers cannot be applied online at this time. These forms of payments can only be used in-person or by calling 844.GO2.BEAR. Credit card tokenization is the process of de-identifying sensitive cardholder data by converting it to a string of randomly generated numbers called a "token." Similar to encryption, tokenization obfuscates the original data to render it unreadable in the event of a data breach or other exposure. If you are having issues with your card, please call your bank directly.
Risk Warning
Skiing, snowboarding, mountain biking, and other outdoor activities have inherent risks that may result in property damage, personal injury, or death. GUESTS ARE RESPONSIBLE FOR THEIR OWN SAFETY AND ASSUME ALL INHERENT RISKS ASSOCIATED WITH PARTICIPATING IN OUTDOOR ACTIVITIES. All guests must follow the Big Bear Mountain Resort rules of conduct and NSAA Responsibility Code. Visit the Safety page for complete details. Lift tickets and season passes may be suspended or revoked without refund at any time for failure to comply with resort rules, misconduct, nuisance, reckless behavior, or fraudulent use. Anyone attempting to use a lift ticket or season pass fraudulently or in a manner for which it is not intended is subject to prosecution under California Penal Code 537(b). Facilities under permit from the U.S. Forest Service.
Policy on Lift Ticket Purchases & Age Verification
Anyone found purchasing child tickets for personal use as adult tickets will be deemed engaging in fraudulent activity. Big Bear Mountain Resort is committed to rigorously enforcing the utilization of tickets in accordance with their designated age categories. Any patrons discovered using tickets intended for a different age category will be promptly escorted from the resort and may incur additional consequences, potentially including a ban from future visits to Big Bear Mountain Resort.
Avoid Fraud
Lift tickets are non-transferable and are not for resale. Violators may be prosecuted under California Penal Code 537 PC. To ensure the safety of our guests and employees, all ski, snowboard, and bike lessons at Big Bear Mountain Resort must be booked with a certified, BBMR instructor. Anyone found offering/selling or purchasing a 3rd party/non-BBMR lesson at BBMR will forfeit their resort access, including lift privileges, and be subject to prosecution, pursuant to California Penal Code 537 PC. rich-text, responsive-table
No refunds on the day of or after your visit. Snow conditions, weather, or terrain availability are variable and subject to change throughout the season. For the most current information on lift and trail status, snow conditions, and more, please check out our Mountain Report page before your visit. Refund & Cancellation Policy 3+ Days Prior
Guests may change or cancel lift ticket, lesson, rental, or activity reservations up to 3 full days prior to the scheduled date for a full refund. Changes or cancellations made within 3 days, up until the day prior to the scheduled date, will result in an Activity Change Voucher being issued for the full value of the activity cost (no fee). Same-day changes, cancellations, or failure to show up to your activity will result in a full forfeit of your payment.
Before making a purchase, please review the Activity Change & Cancellation Policy page for complete details on what is refundable and non-refundable. PLEASE NOTE: The purchaser must be present and provide a valid physical government-issued ID and the form of payment used to purchase the reservation at time of check in. No exceptions
Once you make a purchase, if those funds are removed from Big Bear Mountain Resort's account and given back to you, your purchased tickets will become void and irredeemable for entry. Fraudulent attempts to force a bank or credit card chargeback by claiming you didn’t make the ticket purchase or can’t identify the purchase on your bank statement will result in being barred from attending future events hosted by Big Bear Mountain Resort.
Using Gift Cards, ACV, and other Forms of Payment
Gift Cards, Pass Holder Discounts, Pass Cash, and Activity Change Vouchers cannot be applied online at this time. These forms of payments can only be used in-person or by calling 844.GO2.BEAR. Credit card tokenization is the process of de-identifying sensitive cardholder data by converting it to a string of randomly generated numbers called a "token." Similar to encryption, tokenization obfuscates the original data to render it unreadable in the event of a data breach or other exposure. If you are having issues with your card, please call your bank directly.
Risk Warning
Skiing, snowboarding, mountain biking, and other outdoor activities have inherent risks that may result in property damage, personal injury, or death. GUESTS ARE RESPONSIBLE FOR THEIR OWN SAFETY AND ASSUME ALL INHERENT RISKS ASSOCIATED WITH PARTICIPATING IN OUTDOOR ACTIVITIES. All guests must follow the Big Bear Mountain Resort rules of conduct and NSAA Responsibility Code. Visit the Safety page for complete details. Lift tickets and season passes may be suspended or revoked without refund at any time for failure to comply with resort rules, misconduct, nuisance, reckless behavior, or fraudulent use. Anyone attempting to use a lift ticket or season pass fraudulently or in a manner for which it is not intended is subject to prosecution under California Penal Code 537(b). Facilities under permit from the U.S. Forest Service.
Policy on Lift Ticket Purchases & Age Verification
Anyone found purchasing child tickets for personal use as adult tickets will be deemed engaging in fraudulent activity. Big Bear Mountain Resort is committed to rigorously enforcing the utilization of tickets in accordance with their designated age categories. Any patrons discovered using tickets intended for a different age category will be promptly escorted from the resort and may incur additional consequences, potentially including a ban from future visits to Big Bear Mountain Resort.
Avoid Fraud
Lift tickets are non-transferable and are not for resale. Violators may be prosecuted under California Penal Code 537 PC. To ensure the safety of our guests and employees, all ski, snowboard, and bike lessons at Big Bear Mountain Resort must be booked with a certified, BBMR instructor. Anyone found offering/selling or purchasing a 3rd party/non-BBMR lesson at BBMR will forfeit their resort access, including lift privileges, and be subject to prosecution, pursuant to California Penal Code 537 PC. rich-text, responsive-table