biggie giving an air hug, wearing a mask

Today

65°F
Daily Message

Today, the alpine good times continue at Summit Bike Park, with forecasts calling for clear skies and daytime highs in the mid-to-upper 70s. Trail Crew continues making progress on Blue Steel, which is expected to open next weekend.

Explore some of the best hiking trails in Southern California, featuring picturesque lake views, snow-covered peaks, and more. Whether you're looking for a relaxing retreat or an all-day adventure, Snow Summit has options for all ages and abilities.

Learn more about hiking at Big Bear Mountain Resort.

3-Day Forecast

Sun

81° 50°

Mon

81° 48°

Tue

79° 48°

SUMMER OPERATING COVID-19 GUIDELINES

Summit Bike Park, Snow Summit Basecamp activities, and Bear Mountain Golf Course are open daily for the Summer 2020 season. Please review our updated summer operating guidelines below before booking your next outdoor adventure.

To expedite the check-in process, all guests MUST complete a liability waiver at least 24 hours prior to scheduled arrival.

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bbmr covid guidelines checklist

WATCH THIS VIDEO ON COVID-19 GUIDELINES


OPERATIONAL PRACTICES

OPERATIONAL PRACTICES


At BBMR, our top priority is the wellbeing of our guests, employees, and community. We are continuing to monitor government policy changes, Centers for Disease Control (CDC) guidelines, and public health announcements and adjusting our practices as necessary to provide a sanitary and enjoyable environment.

All guests should practice physical distancing by maintaining 6 feet of space from others whenever possible, including standing in lines and moving through the base area. When physical distancing is not possible, guests should wear face coverings that securely cover the nose and mouth. In addition, hand sanitizer dispensers are available throughout the resort.

Guests who do not comply with posted guidelines or employee instructions may be refused service and/or asked to leave the resort. For additional information, please email info@bbmr.com or call 844.GO2.BEAR.

SAFETY GUIDELINES

BBMR’s new safety guidelines have been posted throughout the resort, including all points of entry in the base area, lift lines, and dining/retail locations. Additionally, new sanitation protocols have been implemented:
  • Employees must wear face coverings when in public unless stationed behind protective glass (ex. ticket windows)
  • Employees have been educated on known symptoms of COVID-19 and instructed to stay home if they feel unwell
  • An Incident Management Team (IMT) has been established to address guest concerns and adjust operating practices as needed.

IN-RESORT SANITIZING PROCEDURES

BBMR uses products to sanitize public areas and surfaces that have been proven to be effective against viruses, bacteria, and other airborne and bloodborne pathogens. We are working with our vendors, distribution partners, and suppliers to ensure an uninterrupted supply of these cleaning products.

We have also increased the frequency of sanitizing all public areas and surfaces throughout the resort, including restrooms, ticket windows, dining/retail counters, seating areas, door handles and handrails, elevators and elevator buttons, lockers, and ATMs.
EXPAND FOR DETAILS
GUEST GUIDELINES

GUEST GUIDELINES


  • Please wear a face mask/covering throughout your visit.
  • Practice physical distancing by maintaining at least 6 feet of space from others at all times.
  • Anyone exhibiting symptoms of a contagious illness should refrain from visiting the resort until they are treated and approved by a medical professional. Existing lift ticket, lesson, rental or activity reservations may be changed or cancelled up to 3 full days prior to the scheduled date.*
  • To comply with state, county, and CDC guidelines, anyone 65 years and older, those living in nursing homes or long term care facilities, and people with underlying medical conditions should refrain from visiting the resort until further notice.
  • Wash your hands frequently and practice responsible hygiene during your visit.
    • Use hand sanitizer as an alternative when washing isn't available.
    • Cough or sneeze into a tissue or cupped elbow. Place tissue into a designated trash receptacle after use and wash your hands or use hand sanitizer immediately after.

*$35 processing fee required.

LIFT ACCESS

LIFT ACCESS


Bike Park lift tickets and season passes may be purchased online, by email, or by calling 844.GO2.BEAR . To expedite the check-in and payment process we recommend purchasing a 2020 Bike Park Season Pass or Quad Pack to get direct-to-lift access.

Summit Bike Park is expected to operate daily thru Labor Day, Sept. 7, before switching to weekend-only operations through the end of the season on Oct. 10. View hours of operations.

NOTE: Any reservation cancellations or changes must be made by phone. We kindly ask for your patience as we will be operating with a limited guest services team. Bike Park season passes are non-refundable and the Activity Change & Cancellation Policy does not apply.

*Subject to change based on weather conditions, state/county guidelines, and other extenuating circumstances.

CHAIRLIFT SANITIZING PROCEDURES

  • All chairlifts scheduled to operate will be cleaned each morning prior to opening to the public.

CHAIRLIFT GUIDELINES

  • Guest line mazes arranged to allow physical distancing.
  • Line signage reminding guests to maintain at least 6 feet physical distance.
  • Separate lines for foot traffic and mountain bikers.
  • Only two individuals per carrier, unless there is a request from a larger group.
  • Guest-facing employees must wear face coverings unless stationed behind protective glass (ex. lift control office).
  • Guests will load their own bikes.
  • Staff will unload bikes.
  • Sanitizing stations available at the top and bottom of each lift.
  • Bike washing stations and tool benches available within close proximity to sanitizer stations or restrooms for hand washing.

TICKETS & PASSES


Guests can access the Summit Bike Park by purchasing a season pass, Quad Pack, or lift tickets, including Lift + Lunch packages.

The Scenic Sky Chair can be accesses by purchasing the following:

1-Day
Lift Ticket
Lift + Lunch Package
Quad Pack
Summit Bike Park
Season Pass
Price Range (Based on Adults)
$36-$59 $54-$68  $165 $339
Access to Summit Bike Park (no blackouts)             
Direct-to-Lift Access
Includes Lunch at Skyline Taphouse or Bighorn Smokehouse
10% off Retail
15% off Biking Lessons
15% off Bike Rentals
Two (2) 50% Friends & Family Lift Tickets (no Blackouts) 
Military Discounts
Lift Ticket
Lift + Lunch Package
Sky Chair Season Pass*
Price Range (Based on Adults)
$25-$35 $34-$44 $99
Access to chairlift (no blackouts)             
Direct-to-Lift Access             
Includes lunch at Skyline Taphouse or Bighorn Smokehouse 
Military Discounts


*To purchase, call 844.GO2.BEAR or visit the ticket windows at Snow Summit during operating hours. Scenic Sky Chair season passes are non-refundable and the Activity Change & Cancellation Policy does not apply.

LOADING


To accommodate physical distancing guidelines, chairlift capacity will be limited to two (2) guests per carrier with guests responsible for loading their own bikes onto the chairlifts.

CHAIRLIFT OPERATIONS


Chair 1 will operate daily*
Chair 2 will operate Friday-Sunday*

*Operations subject to change anytime.


TRAILS


Check trail & lift status.

HIKING TRAILS


Snow Summit offers a true alpine setting with Ponderosa pines, mountaintop vistas, and a lake view. With two dedicated on-site hiking trails – Mountain Top Loop (1 mi.) and Bobsled Trail (2 mi.) – these trails provide access to over 60 miles of travel throughout the Big Bear Valley. Hiking is free and open for public use.
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TICKET WINDOWS

TICKET WINDOWS


Lift tickets and season passes are available for purchase at the main tickets windows in the Snow Summit base area – subject to availability – with designated waiting areas marked to ensure guests maintain proper physical distancing during the check-in process.

TICKET WINDOW SANITIZING PROCEDURES

  • Guest line mazes arranged to allow physical distancing.
  • Line signage reminding guests to maintain at least 6 feet physical distance.
  • Glass barriers between guests and employees.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Regular sanitization of public areas and surfaces, such as credit card equipment, ticket windows, and countertops.
  • Tickets sold from every other window to maintain guest and employee separation.
  • Limit, 1 guest per ticket window during transactions, unless from the same household.
    • Credit/debit cards are preferred method of payment.
    • Contactless payment and email receipts available for all ticket window transactions.
  • All guests MUST complete a liability waiver prior to completing their transaction.
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RENTALS

RENTALS


Bike rentals may be reserved online, by calling 844.GO2.BEAR, or in-person at the Snow Summit tickets windows, subject to availability.

RESERVE BIKE


RENTALS SANITIZING PROCEDURES

  • Guest line mazes arranged to allow physical distancing.
  • Line signage reminding guests to maintain at least 6 feet physical distance.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Regular sanitization of public areas and surfaces, such as door handles/handrails and countertops.
  • Guests renting bikes/equipment, and guest-facing employees must wear face coverings during pick-up/drop-off.
  • Rental pick-up/drop-off outdoors on the Adventure Academy patio to maintain guest and employee separation.
  • Guests must remain outdoors while waiting for bike/equipment rental or repair.
  • All rental bikes/equipment sanitized after each use.
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LESSONS

LESSONS


Group and private lessons are available at Summit Bike Park. Please check the Lessons page for additional information on lesson options, pricing, and availability.

GET DETAILS

BASECAMP ACTIVITIES & SCENIC SKY CHAIR

BASECAMP ACTIVITIES & SCENIC SKY CHAIR


Snow Summit's Basecamp activities – including the climbing wall, Euro Bungee trampoline, zip line, Quick Jump free fall, Grizzly Ridge Tube Park, and Summit Mining Co., and Scenic Sky Chair – are open daily with amended capacity to adhere to physical distancing guidelines.

BASECAMP ACTIVITIES SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Number system and line signage reminding guests to reduce crowding and encourage physical distancing.
  • Guests must wash hands prior to activity and wear face coverings during harnessing process.
  • Regular sanitization of public areas and surfaces, such as handrails, helmets and harnesses.
  • High touch areas, including handrails and doorknobs/handles, will be frequently cleaned/sanitized.
  • Euro Bungee: all handles harnesses sanitized after every use; non-sheathed bungee cords washed at the end of each day.
  • Grizzly Ridge Tube Park: all tubes sanitized after each use with increased intervals between guests.
  • Scenic Sky Chair: two individuals per carrier, unless there is a request from a larger group.
  • Summit Mining Co.: chlorine added to water trough to sterilize mining trays during use and designated mining zones for physical distancing.
  • Zip line and Quick Jump: all helmets sanitized after every use.
  • All indoor activities and bounce houses closed until further notice.
EXPAND FOR GUIDELINES
EVENTS

EVENTS


The following BBMR events have been postponed until 2021:

  • Above the Boom
  • Crafts N Cranks
  • Fox US Open of MTB
  • Summit Series

Other annual summer events such as Spartan Race and Hot Dawgz & Handrails are still under review. Please check back for updates.
FOOD & BEVERAGE

FOOD & BEVERAGE


Big Bear Mountain Resort has limited dining options available during summer 2020, subject to change based on state/county guidelines and regulations.

Add lunch to your Bike Park or Sky Chair lift ticket with a Lift + Lunch packages to save big.

2020/21 winter passholders also receive 10-15% off all non-alcoholic food and beverage purchases.

VIEW DINING GUIDE

BIG BEAR SPORTS

BIG BEAR SPORTS


Retail items, including the latest BBMR apparel, accessories, riding gear, and more are available for purchase on-site at Big Bear Sports, located on the east end of the base area, and online.

SHOP RETAIL


BIG BEAR SPORTS SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Reduced in-store occupancy with multiple hand sanitizers available.
  • Increased display rack spacing to accommodate physical distancing guidelines.
  • Regular sanitization of public areas and surfaces, such as door handles/handrails, display cases, and counters.
  • All fitting rooms closed until further notice – apparel/equipment may not be tried on and all sales are final.
  • Limit, 1 guest at the check-out counter per transaction, unless from the same household.
    • Credit/debit cards are preferred method of payment.
    • Contactless payment available for all in-store transactions.
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IN-RESORT FACILITIES

IN-RESORT FACILITIES


RESTROOMS


Limited restrooms are available on-site, with multiple hand sanitizer dispensers located throughout the base area. All public restrooms will be sanitized frequently with intermittent closures for additional cleaning as needed.

LOCKER ROOM


All locker rooms and rental lockers are closed until further notice.

TUNING & REPAIR SERVICES


Bike repair services – including brake bleeds, tuning derailleurs, cable adjustments, and tire replacements – are available at the Snow Summit Adventure Academy during operating hours on a first come, first served basis. All bikes must undergo a free sanitizing wash before being serviced.

WATER STATIONS


Refillable water stations are unavailable until further notice. Guests may bring their own water bottles or purchase beverages on-site.

PATROL/FIRST AID

PATROL/FIRST AID


ON-HILL EMERGENCY CONTACT NUMBER: 909.866.2447

Contact patrol for any safety related issues. If there is an individual with an on-hill emergency and you do not have access to a phone, advise a lift operator or any uniformed employee of the nature and location of the incident and a description of and injured persons.

If you are sustain a minor injury that requires medical attention, visit the Patrol office in the Snow Summit base are.

PATROL SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Regular sanitization of public areas and surfaces, such as door handles/handrails, patient beds/transports, and counters.
  • Non-emergency transportation limited to open-air vehicles.
  • Guests must wear a face covering when enclosed vehicle transport is required.
  • Reduced medical room occupancy to accommodate physical distancing guidelines.

SECURITY


SECURITY SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Regular sanitization of public areas and surfaces, such as door handles/handrails, guest seating, and counters.
  • Reduced security office occupancy to accommodate physical distancing guidelines.
  • Guests must wear a face covering when indoors or unable to maintain physical distancing guidelines.

TRAIL CREW


TRAIL CREW SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Monitor trail capacity and encourage physical distancing of guests on the hill and in the base area.

BUILDING MAINTENANCE


BUILDING MAINTENANCE SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Clean all public restrooms at the start/end of each day with sanitizing protocols every 3 hours throughout the day.
  • Regular sanitization of public areas and surfaces, such as door handles/handrails, guest seating, and counters.
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PARKING LOTS

PARKING LOTS


Parking is available in the upper lot at Snow Summit for free on a first come, first served basis. Please note that tailgating is not permitted at any Big Bear Mountain Resort parking lot.

PARKING LOT SANITIZING PROCEDURES

  • Employees must wear face coverings when in public and/or interacting with guests.
  • Frequent hand washing and/or hand sanitizer use by employees between guest interactions. Single use gloves may also be used when appropriate.
  • Increased spacing between vehicles to accommodate physical distancing guidelines.
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ACTIVITY CHANGE OR CANCELLATIONS

ACTIVITY CHANGE OR CANCELLATIONS


SEASON PASSES


If Summit Bike Park operations are suspended or closed due to health/safety concerns, 2020 passholders with 5 or fewer uses will receive a rollover credit for the 2021 summer season. Passes with more than 5 uses will not be issued any rollover credit.

Summit Bike Park season pass purchases are non-refundable and do not include a minimum season duration guarantee. If Summit Bike Park is forced to close, 2020 passholders with 5 or fewer uses will receive a rollover credit for the 2021 summer season. Passes with more than 5 uses will not be issued any rollover credit.

LIFT TICKETS


In the event that chairlift operations are suspended or closed due to health/safety concerns, all lift ticket, rental, and lesson reservations made via BigBearMountainResort.com, 844.GO2.BEAR, or in-person are eligible for a 100% refund with no cancellation fee, up to 24 hours prior to the reservation date. Please call 844.GO2.BEAR for questions regarding upcoming reservations. We may be experiencing high call volumes during this time and appreciate your patience.

NOTE: Season lengths may vary annually and are subject to change based on weather conditions, guest wellbeing, and other extenuating circumstances.

BEAR MOUNTAIN GOLF COURSE


Bear Mountain Golf Course is open daily with tee times available from 8AM-5PM. Please read the course's social distancing guidelines before booking. For more information about the revised operating plan or to book your next round, read these guidelines or call 909.585.8002.

CONTACT US