FAQs

SKI/SNOWBOARD SEASON PASSES

  • What is a Big Bear Mountain Resort season pass?

BBMR SPRING PASS SALE

  • What is the BBMR spring pass sale?

  • What are the 20/21 spring pass sale dates?

  • How do I purchase a winter 20/21 season pass during the spring pass sale?

  • How will resort credits be issued?

  • If I had a BBMR 19/20 season pass, will I receive a resort credit if I renew for the 20/21 winter season?

  • Does the resort credit expire?

  • Where is the resort credit valid?

  • Can resort credits be applied toward renewing or upgrading a 20/21 season pass?

  • Do 19/20 Ikon passholders receive resort credit if purchasing a 20/21 BBMR season pass?

ADVENTURE ASSURANCE

19/20 SEASON PASSHOLDERS & COVID-19

  • What if I purchased a 19/20 season pass but didn’t use it?

  • Will 20/21 season passholders receive refunds if the season is cancelled?

PRICING

  • How much does a BBMR Pass cost?

  • Do children 4 and younger ski/ride for free at BBMR?

  • Are discounted prices available for college students?

  • Is military pricing available?

  • Is senior pricing available?

PURCHASE

  • When and how do I purchase a BBMR Pass?

  • If I purchase the same BBMR season pass as the 2019/20 season, will I need a new pass card for the 2020/21 season?

  • Where can I purchase a BBMR pass?

  • What date will my 2020/21 BBMR pass be valid?

  • What do I do after I purchase my BBMR Pass?

  • What type of photo do I need to upload for my BBMR Pass?

  • How do I upload a photo?

  • When will I receive my BBMR pass?

  • Are all debit and credit cards accepted?

  • Can I buy passes for multiple people now, then assign names to them later?

  • Is entering my credit card information online safe?

  • Can I use gift cards, resort credit, or pass cash to buy my BBMR pass?

  • Is a payment plan available?

  • Is there a cancellation policy?

  • What if I lose my pass?

YOUNG ADULT & CHILD PASS

FEATURES

  • Are there any blackout dates for BBMR passes?

  • What benefits come with a BBMR pass?

  • What are Friends and Family lift tickets?

GETTING YOUR BBMR SEASON PASS

  • Where do I get my season pass?

  • What is required for me to bring in order to purchase a season pass in-person?

  • Can someone else pick up my pass for me?

UPGRADING YOUR CURRENT PASS TYPE

  • Can I upgrade my current pass?

USING YOUR PASS

IKON PASS

ABOUT SNOWFALL IN BIG BEAR

  • What is the average snowfall at BBMR?

  • How does BBMR have the best snow and most dependable snow conditions in SoCal?

2020/21 PASS PRESERVER

2017/18 PASSCASH

  • What was the PassCash program?

  • Is there a PassCash program for the 2020/21 winter season?

  • Why is there no longer a PassCash program?

  • What if I still have money on my PassCash?

  • Can I get a refund?

  • Where can I use my PassCash?

IMPORTANT INFORMATION

  • Guest Confidentiality

  • Pass Fraud Policy

  • Protect Our Winters

CONTACT US