This is a confirmation that we have received your application. Please allow up to 48 hours for a response.
IF YOU FILLED OUT A GROUP REQUEST
Group requests are not guaranteed within 10 business days prior to arrival due. For any requests made on a Saturday or Sunday, please allow extra response time as our sales team only processes orders Monday - Friday only. To ensure you receive a response, please add email@example.com and firstname.lastname@example.org to your safe sender list
in your preferred email provider (i.e. Gmail, Outlook, Yahoo).
FOR TEAM BEAR APPLICANTS
Your application is being reviewed in the order received and submissions do not guarantee team placement. Add email@example.com to your safe sender list to ensure you receive a response.
FOR MEDIA REQUESTS
Add firstname.lastname@example.org to your safe sender list.
GUESTS WHO REACHED OUT FOR CATERING INFORMATION
Add email@example.com to your safe sender list.
HOW TO MAKE SURE IMPORTANT EMAILS NEVER MAKE IT TO SPAM
For most programs and services, all you have to do is add our email to your contacts list so that an email isn’t missed in your spam folders.
In Gmail, for example, open an email from someone you never want to be flagged as a spammer and hit the down arrow next to the Reply button, then select "Add [person] to Contacts list".
In Outlook, add the email address to your Safe Senders list (under Tools > Options > Preferences > Junk E-mail). Also check the option to "Automatically add people I e-mail to the Safe Senders List".
For Yahoo!, you have to set up a filter to keep emails from being flagged as spam: Go to Mail Options > Filters and add a new one. In the "From header:" rule, add the email address and the "Choose Folder" to be your "Inbox".
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